Pullman Hanoi
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Pullman Hanoi

Str Entrance, 40, P. Cát Linh/61 P. Giảng Võ, Quan Dong Da, Hanoi, Vietnam
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hotel overview picture
Last booked 2 hrs ago
Highlights
Ideal location
Free parking
Varied breakfast
Lots to do
Amenities
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Public parkingFree
All amenities
Property Description
With a stay at Pullman Hanoi Hotel in Hanoi (Dong Da), you'll be within a 5-minute drive of Hoan Kiem Lake and Van Phuc Diplomatic Corps. This 4.5-star hotel is 2.2 mi (3.5 km) from O Quan Chuong Gate and 2.2 mi (3.6 km) from Hanoi Opera House.
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8.6/10
Very Good
Great staff, the breakfasts are very good, I and colleagues stay here for 14 days 😀
All 333 reviews
Surroundings
Airport: Noi Bai International Airport
(26.7 km)
Train: Sapa Train
(810m)
Train: Hanoi Railway Station
(2.0 km)
Landmarks: Hang Day Stadium
(440m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

8

Superior Twin Room with City View

2 Single bed
30-32m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Superior Room with City View

1 King bed or 2 Single bed
30-32m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Room Details
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13

Executive Suite

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Deluxe Executive Room with City View

1 King bed or 2 Single bed
32m² | Floor: 10-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Deluxe Room with City View

1 King bed or 2 Single bed
32m² | Floor: 8-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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5

Deluxe Executive Twin Room with City View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
9

Deluxe King Room with City View

1 King bed
32m² | Floor: 8-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
8

Deluxe Executive King Room with City View

1 King bed
32m² | Floor: 10-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
10

Superior King Room with City View

1 King bed
32m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
8

Deluxe Twin Room with City View

2 Single bed
32m² | Floor: 8-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews

8.6/10
Very Good
333 reviews
Verified Reviews
  • Cleanliness8.9
  • Amenities8.1
  • Location8.6
  • Service8.8
Average for similar properties in Hanoi
Most Mentioned
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 31, 2025
All staff are not friendly and supportive. They seem to prefer international guests to domestic guests. I am not satisfied with their service attitude.
A‍s‍h‍e‍n‍g‍3‍3
September 1, 2025
The facilities were fine, and the cleanliness was good. However, the decor felt a little dated. The service was decent.
Original TextTranslation provided by Google
3‍2‍0‍8‍1‍3‍*‍*‍*‍*
August 24, 2025
This was my first time in Hanoi, and I chose to stay here, but overall it didn't quite live up to my expectations. The hotel feels quite outdated, reminiscent of older guest houses. The room lighting was also rather dim. But the biggest problem was a connecting door in the room, which led to terrible soundproofing with the adjacent room. I could hear everything clearly from next door – their TV, doors opening and closing – which was very disruptive. On the positive side, the hotel staff themselves provided excellent service and were very responsive to all my requests. The area outside the hotel was quite chaotic, especially the traffic, so be sure to budget ample time for taxis if you're heading out. There are, however, some small local restaurants favored by office workers nearby that are worth trying. Overall, my feeling is that at this price point, you could likely find better alternatives.
Original TextTranslation provided by Google
L‍i‍a‍n‍g‍S‍O‍ ‍S‍O
August 26, 2025
I booked this hotel for a colleague's business trip. While I haven't received any direct feedback from them about their stay, I've been impressed by the hotel's proactive communication. I regularly receive emails regarding the booking, check-in reminders, and review prompts. This consistent follow-up suggests a good level of service, as one would expect from a star-rated hotel.
Original TextTranslation provided by Google
R‍u‍y‍a‍d‍a‍n‍d‍i‍n‍g‍d‍e‍d‍o‍u‍h‍u‍a
July 31, 2025
The hotel's location is truly unbeatable, right in the prime downtown area. It's incredibly convenient for shopping and dining. The breakfast, in particular, stood out with its wide variety and delicious options. The freshly made omelets and waffles were especially impressive, definitely setting you up for a fantastic day. However, we've also taken note of two minor issues you pointed out: Firstly, some of the facilities are indeed showing their age, such as the noticeable wear on the lobby sofas. Secondly, the lack of complimentary bottled water in the room was a bit inconvenient. We've already forwarded your suggestions to the hotel management. We understand they are planning renovations and upgrades, and complimentary water options will be available soon! In fact, the hotel recently upgraded all mattresses to incredibly comfortable ones, and many guests have reported a noticeable improvement in sleep quality. If you visit again, we highly recommend trying their Executive Floor, which was just renovated last year and features a 24-hour complimentary beverage bar! Thank you for your thoughtful feedback. We are committed to continuous improvement to ensure every guest enjoys a more comfortable stay.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 31, 2025
Great staff, the breakfasts are very good, I and colleagues stay here for 14 days 😀
P‍a‍r‍t‍h‍i‍7‍2
August 26, 2025
This is a nice hotel to stay in. There are currently renovations ongoing and I expect that it will be a better experience once the renovatios are complete. The bed is nice and big. Room is big. 2 chairs are in the room allowing for nice relaxing time when done with work. The breakfast is very good. They make excellent cold Vietnamese coffee with condensed milk and also cook the noodles if you need. Very tasty breakfast. Great start to the day. Bonus point: they also allow you to take away a cold coffee once you are done with breakfast. Amazing service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 9, 2025
I travel alone for a business trip and a meeting. I arrived at 1 pm, and the hotel was kind enough to allow me to check in early. The room is excellent, friendly, and clean. I got on the 14th floor. Breakfast was great, with a wide range of choices and appealing options. I recommend the Pullman Hanoi Hotel for your stay in Hanoi.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 20, 2025
Really good location and service. Food also very good.

Services & Amenities

Outdoor swimming pool
Spa
Executive lounge
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
La Cheminee Restaurant
Business hours: [Mon - Sun] 06:00-22:00
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
VND 1,155,000 (approx. JPY 6,676) per person per night

Breakfast
CuisineWestern, Asian, Continental, Gluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 11 years old and under
Free
Children 12–17 years old
VND 253,000 (approx. JPY 1,463) per person
Adult
Buffet:VND 506,000 (approx. JPY 2,925) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1995
  • Renovated: 2017
  • Number of Rooms: 237
Phone:+84-24-37330688
Email:H7579@accor.com
With a stay at Pullman Hanoi Hotel in Hanoi (Dong Da), you'll be within a 5-minute drive of Hoan Kiem Lake and Van Phuc Diplomatic Corps. This 4.5-star hotel is 2.2 mi (3.5 km) from O Quan Chuong Gate and 2.2 mi (3.6 km) from Hanoi Opera House.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, an outdoor pool, and a spa tub. This Mediterranean hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).

For lunch or dinner, stop by La Cheminee, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has facilities measuring 6241 square feet (580 square meters), including a conference center. Free self parking is available onsite.

Make yourself at home in one of the 240 air-conditioned rooms featuring fireplaces. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Pullman Hanoi?

Check-in at Pullman Hanoi is 14:00-24:00, and the check-out time is until 12:00.

Is there a pool at Pullman Hanoi?

Yes, Pullman Hanoi has a pool.

Is Pullman Hanoi pet friendly?

No, pets are not allowed at Pullman Hanoi.

Does Pullman Hanoi serve breakfast?

Yes, Pullman Hanoi serves highly-rated breakfast. Breakfast option(s): Western, Asian, Continental, Gluten-free, Vegan, Vegetarian.

How much does it cost to stay at Pullman Hanoi?

Prices at Pullman Hanoi are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Pullman Hanoi?

The closest airport is Noi Bai International Airport, and it is about 39 mins from hotel by car (26.7 km).

What is Pullman Hanoi cancellation policy ?

Typically, cancellations of Pullman Hanoi can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

Which popular attractions are close to Pullman Hanoi?

Pullman Hanoi nearby attractions include Hang Day Stadium, 440m from your search (straight-line distance).

Does Pullman Hanoi have airport shuttle service?

Yes, Pullman Hanoi has airport shuttle service.

Can I park at Pullman Hanoi?

Yes, Pullman Hanoi could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Pullman Hanoi.

About This Property

Nearest AirportNoi Bai International Airport
Distance to Airport27.89KM
Nearest Train StationSapa Train
Distance to Train Station0.81KM
Average Price FromJPY23679
Hotel Star Rating5