Pan Pacific Hanoi
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Pan Pacific Hanoi

Renovated in 2024
No. 3 of Scenic Hotels in Hanoi
1 Đ. Thanh Niên, Road, Quan Ba Dinh, Hanoi, 10000, Vietnam
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hotel overview picture
Last booked 23 hrs ago
Highlights
Superb views
Varied breakfast
Free parking
Ideal location
Lots to do
Amenities
Golf course
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
All amenities
Property Description
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee. Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
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9.1/10
Great
Nice lounge at the higher floors and we enjoyed ourselves there
All 291 reviews
Surroundings
Airport: Noi Bai International Airport
(22.6 km)
Train: ga Long Biên
(1.6 km)
Train: Sapa Train
(3.3 km)
Landmarks: Tran Quoc Pagoda
(370m)
Landmarks: Quan Thanh Temple
(830m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

2

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
4

Premier Lake View King

1 King bed
35m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Pacific Club Lakeview King Room

1 Double bed
35m² | Floor: 15-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

One Bedroom Executive Serviced Suite

1 King bed
60m² | Floor: 15-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Studio Suite

1 King bed
48m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
8

One Bedroom Premier Serviced Suite

1 King bed
60m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Deluxe Lakeview Twin

2 Single bed
35m² | Floor: 12-14,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Two Bedroom Executive Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Pacific Club King Room

1 King bed
35m² | Floor: 15-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe King Or Twin Room

1 King bed or 2 Single bed
35m² | Floor: 7-14,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Lakeview King

1 Double bed
35m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
8

Presidential Suite

2 Single bed and 1 King bed
287m² | Floor: 20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Premier Lakeview Twin

2 Single bed
35m² | Floor: 13-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

One Bedroom Deluxe Serviced Suite

1 Double bed
65m² | Floor: 4-6
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
5

Studio Balcony Suite

1 Double bed
50m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
12

Two Bedroom Premier Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Premier Suite

1 King bed
90m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Pacific Club Twin Room

2 Single bed
35m² | Floor: 15-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Executive Suite

2 Single bed and 1 King bed
100m² | Floor: 12,14-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
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Guest Reviews

9.1/10
Great
291 reviews
  • Cleanliness9.2
  • Amenities8.8
  • Location9.1
  • Service9.2
Average for similar properties in Hanoi
Most Mentioned
Review summary
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Location: The hotel is conveniently located by the lake, offering stunning views of West Lake and easy access to nearby cafes and restaurants. It's a short drive from the Old Quarter, making it ideal for business trips and leisure alike.(based on 45 reviews)
N‍N‍.‍I‍R
September 1, 2025
This hotel saved our Hanoi trip!! After experiencing something so terrible at our original hotel, we booked and checked in to Pan Pacific the same night. Thank God they had availability! As soon as we checked in, the reception staff were so lovely and offered us an upgrade. The room was beautiful and clean, with the view of the lake. Plenty of room for my little 1 year old to run around. Buffet breakfast ✔️ Plenty of options and different cuisines to choose from. Don't forget to go to the rooftop bar, especially at night. The view from the top is outstanding! You get greeted by the staff as soon as you exit the lift going up, a nice touch I must say. The swimming pool was also very clean. The staff there gave my little one a banana after a swim. It's the little things that count. Highly recommend this hotel. We were overall happy with our stay!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 17, 2025
Receptionist Oliver did the check in for us, who spoke fluent English and was knowledgeable with hotel facilities. Got the room facing the lake, did not regret, offering breathtaking views when you wake up and before you sleep. Recreational facilities such as gym, swimming pool, sauna and steam room were well maintained and enjoyable for usage. As always, Pan Pacific Hotels never fails to amaze its guests.
A‍r‍e‍n‍ ‍A‍u
August 11, 2025
The view over the lake is amazing and the rooftop bar along with the fitness and spa centre really shows why it deserves to be a 5 star hotel.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 27, 2025
Nice lounge at the higher floors and we enjoyed ourselves there
I‍m‍y‍e‍n
August 25, 2025
Great hotel, great location and service. Breakfast is very delicious with a great variety. I've always chosen Pan Pacific for my business trip in Hanoi.
f‍i‍l‍_‍f‍b
October 5, 2025
Excellent Service in a very nice hotel. While the structure might be not the newest the service and the warmth of the staff make it a 10/10. Extremely comfortable beds and precise house-keeping.
M‍e‍n‍s‍o‍r‍e‍e‍e
October 8, 2025
Staff are nice
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
September 28, 2025
It’s a very nice hotel. The location at the West Lake is perfect. Only the room interior seems a bit dated.

Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Spa
Executive lounge
Gym
Bar
2 Restaurants
Conference room
2 Restaurants
Sen Vang Restaurant
No additional info available
Pacifica
Cuisine: Asian
Business hours: [Mon - Sun] 06:00-24:00
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineChinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 4 years old and under
Free
Children 5–11 years old
VND 305,271 (approx. TWD 360) per person
Children 12–17 years old
VND 585,103 (approx. TWD 689) per person
Adult
Buffet:VND 587,647 (approx. TWD 692) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Paying at the hotel

Property Description

  • Opened: 1998
  • Renovated: 2024
  • Number of Rooms: 272
Phone:+84-24-38238888
Email:enquiry.pphan@panpacific.com
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee. Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at Pan Pacific Hanoi?

Check-in at Pan Pacific Hanoi is 14:00, and the check-out time is until 12:00.

Is there a pool at Pan Pacific Hanoi?

Yes, Pan Pacific Hanoi has a pool.

Is Pan Pacific Hanoi pet friendly?

No, pets are not allowed at Pan Pacific Hanoi.

Does Pan Pacific Hanoi serve breakfast?

Yes, Pan Pacific Hanoi serves highly-rated breakfast. Breakfast option(s): Chinese.

How much does it cost to stay at Pan Pacific Hanoi?

Prices at Pan Pacific Hanoi are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Pan Pacific Hanoi?

The closest airport is Noi Bai International Airport, and it is about 29 mins from hotel by car (22.6 km).

What is Pan Pacific Hanoi cancellation policy ?

Typically, cancellations of Pan Pacific Hanoi can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

Which popular attractions are close to Pan Pacific Hanoi?

Pan Pacific Hanoi nearby attractions include Tran Quoc Pagoda, 370m from your search (straight-line distance).

Does Pan Pacific Hanoi have airport shuttle service?

Yes, Pan Pacific Hanoi has airport shuttle service.

Can I park at Pan Pacific Hanoi?

Yes, Pan Pacific Hanoi could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Pan Pacific Hanoi.

About This Property

Nearest AirportNoi Bai International Airport
Distance to Airport23.78KM
Nearest Train Stationga Long Biên
Distance to Train Station1.63KM
Average Price FromTWD7954
Hotel Star Rating5