Sheraton Hanoi Hotel
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1 room, 2 adults, 0 children
All properties in Hanoi
Sheraton Hanoi Hotel
No. 7 of Premium Hotels in Hanoi
K5 Nghi Tam 11 Xuan Dieu Road, Tay Ho Ward, Quan Tay Ho, Hanoi, Vietnam
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We Price Match
Last booked 8 hrs ago
Highlights
Ideal location
Free parking
Excellent service
Sparkling clean
Lots to doAmenities
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Private parkingFree
All amenities
Property Description
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.
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9.4/10
Sheraton as always their best standard. Best stay~
All 97 reviews
Surroundings
Airport: Noi Bai International Airport
(21.3 km)
Train: ga Long Biên
(3.2 km)
Train: Sapa Train
(4.6 km)
Landmarks: Chùa Kim Liên
(290m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Executive Suite Non smoking
1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Sheraton Club Room
1 King bed or 2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability
8
Presidential Suite
1 King bed
126m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Imperial Suite Non smoking
1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Sheraton Club King Room
1 King bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Ambassador Suite Non smoking
1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Grand Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability
7
Deluxe Twin Room
2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Executive Suite
1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability
5
Club King Suite-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Grand Deluxe King Room Non smoking
1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability
6
Sheraton Club Twin Room
2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Imperial Suite
1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Toothbrushes
Check Availability
7
Grand Deluxe Twin Room
2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Grand Deluxe King Room
1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe King Room
1 King bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Toothbrushes
Check Availability
4
Ambassador Suite
1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Amazing
97 reviews
- Cleanliness9.6
- Amenities9.0
- Location9.3
- Service9.5
Average for similar properties in Hanoi
Review summary
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Environment: Quiet surroundings, good for jogging, walking, or exploring the lake area. Many guests appreciated the clean and safe atmosphere.(based on 13 reviews)
SandyYhL
August 15, 2025
Sheraton as always their best standard. Best stay~
Guest User
January 1, 2024
Located just next to west lake, has a good view. However the surroundings don't have much stuff, especially local foods. Shout-out to the staffs for being super helpful! Overall very satisfied.
Guest User
June 20, 2024
很滿意，地理位置佳
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Alexlimdx
January 10, 2024
10mins drive from main tourist attraction, quiet surroundings
E1078****
July 23, 2024
環境還不錯
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Guest User
December 11, 2023
酒店環境及服務很好，早餐不錯
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_U29476****
February 19, 2024
對比國內價格偏高
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Guest User
May 24, 2024
Excellent!
Services & Amenities
Most popular amenities
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Private parking
Free
Priority airport pick-up
Additional charge
Car rentals
Tennis court
Billiards room
2 Restaurants
Cafe
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage
Bicycle rental
Additional charge
Outdoor swimming pool
Spa
Executive lounge
Gym
2 Restaurants
Conference room
Multi-function room
2 Restaurants
Hemispheres Steak & Seafood Grill
Cuisine: Seafood
Business hours: [Mon - Sun] 18:00-22:00
Oven dOr Restaurant
Business hours: [Sun] 06:00-10:00, 12:00-15:00, 18:00-22:00,[Mon - Sat] 06:00-10:00, 11:30-14:30, 18:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Free
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Bicycle rental
Additional charge
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages spoken
Chinese (Mandarin)
Dutch
Korean
Japanese
Vietnamese
Food & drink
Snack bar
Cafe
Lobby bar
Room service
Health & wellness
Billiards room
Tennis court
Gym
Massage room
Sauna
Sunbathing area
Spa
Additional charge
Beauty and makeup
Yoga session
Activities
Table soccer
Public areas
Gift shop
Executive lounge
Water purifier
Elevator
BBQ
No smoking in public areas
Garden
Smoking area
ATM
Cleaning services
Clothes dryer
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Childcare service
Additional charge
Books and videos for kids
Business services
Multi-function room
Coworking spaces
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Accessibility
Assistive listening devices
Braille signs
Handrails on stairs
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Free Extra crib: Free |
Children 2 years old and over | VND 690,000 (approx. CLP 24,711) per person per night |
Breakfast
CuisineWestern, American, Asian, Continental, Full English/Irish, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–11 years old | VND 247,500 (approx. CLP 8,864) per person |
Children 12–17 years old | VND 495,000 (approx. CLP 17,728) per person |
Adult | Buffet:VND 495,000 (approx. CLP 17,728) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2004
- Renovated: 2018
- Number of Rooms: 299
Phone:+84-24-37199000
Email:gsc.hanhs.sheratonhanoi@marriott.com
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.
Frequently Asked Questions
What are the check-in and check-out times at Sheraton Hanoi Hotel?
Check-in at Sheraton Hanoi Hotel is 15:00, and the check-out time is until 12:00.What are the check-in and check-out times at Sheraton Hanoi Hotel?
What are the hotel amenities at Sheraton Hanoi Hotel?
Sheraton Hanoi Hotel amenities include: Shuttle service.What are the hotel amenities at Sheraton Hanoi Hotel?
Is there a pool at Sheraton Hanoi Hotel?
Yes, Sheraton Hanoi Hotel has a pool.Is there a pool at Sheraton Hanoi Hotel?
Is Sheraton Hanoi Hotel pet friendly?
No, pets are not allowed at Sheraton Hanoi Hotel.Is Sheraton Hanoi Hotel pet friendly?
Does Sheraton Hanoi Hotel serve breakfast?
Yes, Sheraton Hanoi Hotel serves highly-rated breakfast.
Breakfast option(s): Western, American, Asian, Continental, Full English/Irish, Vegetarian. Does Sheraton Hanoi Hotel serve breakfast?
How much does it cost to stay at Sheraton Hanoi Hotel?
Prices at Sheraton Hanoi Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Sheraton Hanoi Hotel?
How to get from the closest airport to Sheraton Hanoi Hotel?
The closest airport is Noi Bai International Airport, and it is about 27 mins from hotel by car (21.3 km).How to get from the closest airport to Sheraton Hanoi Hotel?
What is Sheraton Hanoi Hotel cancellation policy ?
Typically, cancellations of Sheraton Hanoi Hotel can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is Sheraton Hanoi Hotel cancellation policy ?
Which popular attractions are close to Sheraton Hanoi Hotel?
Sheraton Hanoi Hotel nearby attractions include Chùa Kim Liên, 290m from your search (straight-line distance).Which popular attractions are close to Sheraton Hanoi Hotel?
Does Sheraton Hanoi Hotel have airport shuttle service?
Yes, Sheraton Hanoi Hotel has airport shuttle service.Does Sheraton Hanoi Hotel have airport shuttle service?
About This Property
| Nearest Airport | Noi Bai International Airport |
|---|---|
| Distance to Airport | 22.43KM |
| Nearest Train Station | ga Long Biên |
| Distance to Train Station | 3.15KM |
| Average Price From | CLP553011 |
| Hotel Star Rating | 5 |