Tylney Hall Hotel

Absolutely Appalling – Not Worth the Price or the Stars This was supposed to be a much-needed overnight break for my partner and me—a chance to escape the daily grind of work and parenting and enjoy some relaxation. Unfortunately, we left wishing we had just stayed home. This was, without a doubt, the worst hotel I have ever stayed in. From the moment we stepped into our room, we were hit by an awful, musty smell—likely due to damp. The room itself was in a terrible state: wallpaper peeling off the walls, a broken door blind, and a kettle that didn’t even work. When I raised concerns about the unpleasant smell, all we were offered was a spray bottle of fabric freshener—which, unsurprisingly, did nothing. The room looked nothing like the photos online, and when we brought this up with staff, we were told it "hadn’t been redecorated yet." For the price we paid, this was absolutely unacceptable. The entire property, though part of an old estate, is completely dated and in serious need of refurbishment. Facilities were no better. The pools were tired and clearly in need of updating. We waited over 30 minutes for two cocktails at the bar, which turned out to be massively overpriced and underwhelming. The so-called two-rosette restaurant was another major letdown—the dinner was genuinely awful. Breakfast was mediocre at best, and they couldn’t even manage a basic eggs Florentine. Lunch by the pool took 45 minutes to arrive, and it was just a burger and chips. We had hoped to enjoy a relaxing evening on the terrace after dinner, but because we waited over an hour for our main course, it was already dark by the time we finished. To make things worse, the terrace had no outdoor lighting—pitch black—so we couldn't even see each other, let alone enjoy a drink or play a game of cards outside. Instead, we ended up going back to our room—only to be met again with that same awful, lingering smell and to a broken kettle. We raised our concerns during our stay and again at check-out, only to be met with a half-hearted “thank you for your feedback.” There was no real apology, no sense of accountability, and certainly no effort to make amends for ruining what was supposed to be our first proper weekend away in months. What should have been a relaxing break turned into a frustrating waste of time and money. Overall, the experience was incredibly disappointing. This hotel claims to be 4-star, but in reality, it barely lives up to a 3-star standard. Do yourself a favor—spend your money elsewhere.

Lovely stay, would recommend!

We just got back from a wonderful 2 night anniversary stay. The service was fantastic across all areas.we were looked after very well. Finley in the bar and lounge was helpful, friendly, and efficient.The other bar staff were also very good. We enjoyed the grounds, as well as using the heated outdoor pool, along with the gym and indoor jacuzzi. We ate in the restaurant both evenings, which was delightful. Breakfast was also memorable with lovely views of the grounds and delicious poached to perfection eggs and avocado. We would recommend a stay here if you want to relax and be pampered.

We visited Tylney Hall for the afternoon tea and live jazz music which we thoroughly enjoyed. We also stayed for one night and enjoyed a lovely evening meal and breakfast. The hotel is stunning and the staff are all friendly and welcoming.

The location is so elegant, inside and out. We went for a friend’s 60th birthday and were not disappointed. The quality of food and drink was brilliant and they just kept bringing more good until we could eat and drink no more. Our waitress was excellent (forget he name but starts with an E) and made it a really special event - thank you

The room was cold on arrival with peeling paint on the bathroom ceiling. The sink unit doors would not stay shut. The evening meal took a long time to be served and the fillet was not cooked as requested. Overall it was a disappointing stay, considering how much it cost for 1 nights stay.