The Ritz-Carlton Dallas, Las Colinas

My stay at The Ritz-Carlton Dallas, Las Colinas was disappointing. I spent over 100,000 points and $300 expecting a luxury experience, but the constant noise and the mold smell near my room made it far from relaxing. For a property under the Ritz-Carlton name, I expected much better quality and comfort.

The cleanliness was very good, the facilities were fine. I think what I appreciated the most was the view of the golf course, and the gym is excellent! However, there are no casual options for breakfast or dinner — everything is extremely expensive and not worth it when it comes to the food. For a Ritz, honestly, the restaurants are just average, nothing spectacular. If you're looking to relax without leaving the hotel, it's a good option, but if not, I would 100% recommend staying somewhere else

A stellar property! We were celebrating 2 birthdays and everyone went above and beyond to make it special for my sister. This was her first experience in the RC Club Lounge and Steven, Susan, Anna, and Sharon went out of their way making us feel welcome and valued. Marriott can be proud of their employees at this property. Special shout out to Jason and Banu for going the extra mile.

Had stayed for four nights. Amenities wise a great property having an elaborate facility for gym, yoga, swimming, games. Had food at all of their restaurants and had found decent level of hygiene although the tastes were nothing worth mentioning- neither bad nor too great to be written about. Room was clean. Bathroom very clean. Housekeeping doesn’t happens until late afternoon. Balcony is too small to be of any use. Shower area is too cramped to have bath properly. Toilet and commode is too cramped for tall individuals. Bath tub also was not a full length tub. Bathroom amenities provided are negligible. In my room, other than moisturiser and shampoo, conditioner, nothing else was provided. And they still had a prominent display kept on charges levied if any of those amenities are carried along. Was wondering if a guest who can afford to stay at ritz would ever need to carry along such basic amenities! Nevertheless! Had a shoulder injury I was recovering from hence had asked if a yoga mat could be provided to my room so it provides me flexibility to do yoga in my own room instead of walking down to their yoga room. I was instantly denied providing any yoga mat to my room. Not sure still, whether I had asked for something so tough to provide by a brand like ritz. Room not being ready during checkin despite meeting checkin timelines was another minor problem. Overall, an elaborate property but I would like to avoid during future trips.

Ritz-Carlton Dallas, Las Colinas nails relaxed luxury. Gorgeous property with a simple, elegant vibe, classy without feeling uptight. The star? The massive pool, a dream escape from the August heat. Service and setting strike the perfect balance of beauty and comfort.