Marriott's Maui Ocean Club - Molokai, Maui & Lanai Towers

I arrived for my 30th anniversary and first trip to Hawaii. We got our room and it was tired and distressed with a view of the dumpster and maintenance area and boiler equipment. I asked for a property manager who was nice, but she couldn’t help me get a different room. I offered up to $2000 to change our location in this 30% full property. No luck. We tried to sleep with the windows open but the boiler had a bearing going out. This was a terrible experience for our first trip to Hawaii. The property was under much needed renovations and we were butte up against the construction zone with jack hammers and metal grinders. They are heavy on wanting you to visit the welcome center for free gifts and time share indoctrination, but the experience is a swing and a miss. We had mediocre massages/ spa experiences for the price. We were also informed the water would be off for 4 hours. The pool and grounds are nice, but not enough to offset the rest of the short comings. I can’t imagine a sales career in time shares at this location . ALL of the neighboring properties are much nicer! Sheraton, Hyatt, Westin etc… choose wisely!

My wife Michelle and I have visited this resort three times, and it’s been an incredible holiday destination every time. We’ve gone both with and without our kids, and the experience has always been fantastic. The resort is exceptionally clean, with multiple pools and a wide range of activities to keep everyone entertained. The diverse crowd from all over adds to the vibrant atmosphere. We would recommend this place without any hesitation!

I’m afraid the aloha spirit is missing at the Maui ocean club. All the little things that made it once special either is now gone or you need to pay extra for. Fees and costs go up while service and the aloha spirit go down. The beach walk food is mediocre, walk way always washed out, pool side entertainment very limited and construction noise replaced the sound of ocean waves. Poor Lahaina town with its shop and restaurants lost. Maui’s days of being the best are gone and for me—I’m going elsewhere as well.

I booked a 5 night stay here using my Bonvoy points. I was choosing between here and the Sheraton Maui Resort (Black Rock) but went with the Maui Ocean Club as they don't charge resort fees and their daily parking was cheaper. Those 2 things alone saved me a few hundred dollars. At one point, the point redemption differential between the 2 properties was about 25k points higher here vs the Sheraton but the dollar savings convinced me to go with this one. Plus, it got me a 1 bedroom suite with 2 bathrooms so it was a much bigger space. As this is a vacation club property, I knew going in that my Marriott Platinum status won't mean anything but it was ok as I didn't need a late checkout. We checked in promptly at 4pm. The clerk at the front desk explained the property pretty thoroughly although the one part I can't recall if she went over was the housekeeping. I say that because we didn't receive daily housekeeping but only 1 midweek housekeeping. I thought that because I booked my reservation directly through Marriott that I was granted daily housekeeping but that didn't seem to be the case. In the end, it didn't matter too much as it was just the 2 of us. The room itself was nice and clean. I liked that it had 2 balconies. Our room wasn't directly facing the beach but more at an angle. It worked out as our room didn't get much of the direct afternoon sun and thus the room stayed cool during our entire stay. Actually, our room was much cooler than it was outside just by having the balcony door open without the need for AC. One of the pools was closed for maintenance but the main pool was open. The property update site mentioned construction work would be happening during our stay but we didn't find that to be a problem at all. I enjoyed the slide in the main pool although I wish it was longer and stayed open later. Overall we enjoyed our stay here. Just hearing the ocean waves while getting ready to fall asleep was a treat in itself. We also liked watching the sunset from our balcony. The complimentary laundry facility was also a big deciding factor. I thought I'd have to wait for a washer/dryer to free up but they have about 10+ each so finding an empty one was never an issue. If I could make a suggestion though, I recommend posting signs to leave the washer door open while not in use. These were all front loading washers and if you close the door after use, the residual moisture inside the washer can't evaporate resulting in mold and mildew buildup plus that nasty dingy smell. I had to go through several washers before I managed to find one that didn't have that smell. One drawback was the proximity of the parking garage to our room. We were assigned to the farther garage so it took 5 minutes from room door to car door. A minor quibble and honestly not that big of a deal although it was a bit annoying when I realized halfway to my room that I forgot something in the car. The beach right in front of the property is at a steeper angle and much mor

This resort is tried and in need of updating. Our unit had two bathrooms and both tubs had the friction strips worn off and unfortunately my wife slipped and fell in the tub while showering. The front desk offered a rubber mat for the tub AFTER the fall. According to the front desk Mr. Geller, the president of Marriott Vacation Worldwide Club, has refused to let them put a rubber mat in the bath tub unless someone asks for it. Obviously Marriott is not concerned with the safety of their guests. In our opinion Marriott, which used to have premier property, has lowered their standards both for safety and upkeep.

One of the best spot when we have an ocean view in a villa on the 9th floor Great for Marriott destination club members because the rate is over 1000$ a night if you are in a villa and not member Great restaurant on site and try a macadamia pie it is unique Everywhere you will find a smile and help A place to go in a marriott vacation Club