The Westin Princeville Ocean Resort Villas

Could not have asked for better customer service and understanding to make a last minute reservation! The night staff, Anela, was particularly so helpful and kind to help me with the reservation. I felt like i was keeping her attending to other patrons waiting in line and she was reassuring and told me not to worry and to take my time. So thankful for her kindness when i was already in a state of anxiousness, due to a mistake in reservations at a previous resort that same day.

If I had children and desired nice swimming pools for them, I would find another resort. The 2 main pools here are closed as I write this. No people in these pools, but the geese are there! Geese are everywhere, and they poop everywhere. I have repeatedly seen children stepping in poop at poolside. The resort does their best continuously cleaning, but it is a near impossible task. I will never come here again.

My friend had a wedding at the main lawn. Perfect night! Perfect Location! Amazing service . Abby was amazing! She accommodate us well and made the wedding set up perfect! Naomi, Bryan and Mike are great servers. If you are looking for a wedding dinner , wedding venue! Westin Princeville is perfect place to be !

I’ll forever be dreaming of this property & the island of Kauai! We’re from Scotland so came a long way to visit, so glad we did. We were lucky enough to share a friend’s lock-off with them. The property grounds, pools, walkways, landscaping are all beautiful! We were delighted with our room with little kitchenette, full sized fridge & jacuzzi tub! Super comfy bed & balcony! I loved the tiki torches at night! Just bliss! Kauai is the most beautiful place we’ve been. Minor points - yes there are ne-ne & chickens & their subsequent poop is dotted around. They have people dedicated to cleaning it up. It’s not a big deal, really. I wish the restaurant had been open for breakfast. The Starbucks/deli had some breakfast sandwiches they would heat for you but they were shockingly expensive & not good. Our room was cleaned/made up once within the week, I would have liked at least one more clean. I don’t think guests should be allowed to ‘reserve’ all the shaded sun loungers by throwing towels or bags on them & then leaving them for hours before using. This was frustrating. Besides these minor points, I adored this property & hope one day to return!

We have been to Kauai many times but have always gone to the south side of the island since I love to dive. We decided to try the North side this trip. First off you will need a car to get to Princeville. A shuttle or Uber are expensive and you need to have a car to get around since the walkability to places is zero. We came in early from CA so are room was not ready until 4, we ended up not getting into our room in till after 5. They said I would get a text when it was ready which I received a half hour after we got into our room. We were in a ground floor unit so we asked to be moved to a 2nd or 3rd floor room. They said they would call us the first of the week when people had left. They said they were at full capacity which I read on other reviews. Seems like a often used excuse. The rooms were nice. We had a one bed premium room. The bedroom was large with a king bed and the bath had a jacuzzi tub with a separate large shower, dual sinks and a washer and dryer. kitchen was large with an island, oven, micro, cook top and all other items needed for a stay to cook. They also have a lot of BBQs around the resort which are cleaned every morning. I was impressed when I used them to cook steaks one night. Plus they are hooked to natural gas and easy start up directions. The resort had a main pool in the center and a smaller pool off to the side both with a spa. The main pool also has a children pool with a slide. They have plenty of pool furniture out. We didn’t have a problem getting them when we went to the pools. There was plenty of parking onsite. If you are a MRV owner it is free, otherwise it is $30 per day. There are no resort fees. They do have a small market onsite. They sell a 2’x2’ pieces of foil for cooking if you need it for $1. No need to buy a full roll. I thought that was very thoughtful. Prices are what you would expect at a resort. They had just opened up the restaurant on Mother’s Day. We did not eat there, the menu is limited. The issues that I have seem other people complain about are the NENEs , Hawaiian geese. They are protected so they have free roam of the island. They walk around the pool areas and grounds and like geese do, take a poop! They have a full time NENE patrol that cleans up after them. They sometimes go in the pool soooooo watch out when you go in. The other item that we were not a fan of was the pool was only 3’ deep. Hard to swim in only 3’. We also found out that the beaches in Princeville, are hard to get too. Either you have to walk down steep dirt paths or drive to them and find parking. Then most of them have NO SWIMMING due to the high surf and rip currents, most don’t have life guards. Don’t get me wrong they are beautiful! But not being able to cool off in the ocean is a drag. The Resort was nice but it’s location, Princeville we are not a fan of.

It's been 8 years since we last stayed at the Westin Princeville. Fortunately, the rooms are still in good condition and the grounds are kept up well. Everyone we encountered was friendly. There have been some changes since 2017. For instance, they now charge $30 a night for parking, which we thought was outrageous. They promise daily room service, but in fact they're short-staffed and we only had our room cleaned two of the five nights we stayed there. It might be better if they offered an incentive not to have your room cleaned daily, as many other resorts do, until their staffing levels increase. Sadly, the Nanea restaurant is nowhere near the quality level it once was. We had cocktails there but dined elsewhere.