Kampala Serena Hotel
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Kampala Serena Hotel

No. 1 of Luxury Hotels in Central Region
Kintu Rd, Kampala, Central Region, Uganda
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Highlights
Ideal location
Sparkling clean
Delicious breakfast
Lots to do
Free parking
Amenities
Golf course
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parkingFree
Priority airport pick-up
All amenities
Property Description
A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and Independence Monument. This family-friendly hotel is 0.6 mi (1 km) from The Parliament of the Republic of Uganda and 0.6 mi (1 km) from Embassy of Belgium.
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9.2/10
Great
i loved this hotel
All 51 reviews
Surroundings
Airport: Entebbe International Airport
(49.5 km)
Train: Nalukolongo Railway Workshop
(6.4 km)
Landmarks: International Conference Centre
(180m)
Landmarks: Kampala National Theatre
(480m)
Landmarks: Theatre LaBonita mafuta
(540m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

Club Premier Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Room Details
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4

Club Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Private toilet
Room Details
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Business Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wi-Fi in room
Room Details
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6

Superior Deluxe Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Room Details
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11

Deluxe Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
7

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Private toilet
Room Details
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Guest Reviews

9.2/10
Great
51 reviews
  • Cleanliness9.2
  • Amenities9.1
  • Location9.2
  • Service9.0
Average for similar properties in Kampala
Most Mentioned
Review summary
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Environment and Ambience: Guests frequently praised the hotel's beautiful, manicured gardens and its serene atmosphere, which contributed significantly to their overall experience. The ambiance was described as luxurious and welcoming.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 20, 2025
Check in process was Terrible!
P‍a‍r‍v‍i‍z‍G
September 7, 2025
i loved this hotel
LiubinAcc🐷
October 11, 2025
環境優美 地理優越 健身游泳池絕對美
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M‍r‍G‍u‍o‍X‍W
March 3, 2025
當地最好的酒店了,什麼都挺好,早餐有點簡單。客房舒適乾淨,服務人員彬彬有禮。餐廳的牛排不錯。有酒吧。
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_‍M‍1‍3‍6‍0‍1‍5‍1‍*‍*‍*‍*
July 2, 2024
房間舒適 早餐豐富 游泳池很舒服
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S‍h‍i‍d‍i‍u‍p‍i‍1‍2‍8
August 23, 2025
很好非常好
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 4, 2024
酒店很國際化服務也非常好,很nice。
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M‍a‍i‍w‍e‍n‍h‍a‍o
January 30, 2024
不錯的住了幾十次
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Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 12:00–18:00
Check-out: Before 10:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
There is no age limit for checked in guests.

Paying at the hotel

  • Cash

Property Description

  • Opened: 2003
  • Number of Rooms: 186
Phone:+256-414309000
Email:kampala@serenahotels.com
A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and Independence Monument. This family-friendly hotel is 0.6 mi (1 km) from The Parliament of the Republic of Uganda and 0.6 mi (1 km) from Embassy of Belgium.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy French cuisine at The Pearl Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kampala? This hotel has 10290 square feet (956 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.

Frequently Asked Questions

What are the check-in and check-out times at Kampala Serena Hotel?

Check-in at Kampala Serena Hotel is 12:00-18:00, and the check-out time is until 10:00.

Is there a pool at Kampala Serena Hotel?

Yes, Kampala Serena Hotel has a pool.

Is Kampala Serena Hotel pet friendly?

No, pets are not allowed at Kampala Serena Hotel.

Does Kampala Serena Hotel serve breakfast?

Yes, Kampala Serena Hotel serves highly-rated breakfast. Breakfast option(s): American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian.

How much does it cost to stay at Kampala Serena Hotel?

Prices at Kampala Serena Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Kampala Serena Hotel?

The closest airport is Entebbe International Airport, and it is about 56 mins from hotel by car (49.5 km).

What is Kampala Serena Hotel cancellation policy ?

Typically, cancellations of Kampala Serena Hotel can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

Which popular attractions are close to Kampala Serena Hotel?

Kampala Serena Hotel nearby attractions include International Conference Centre, 180m from your search (straight-line distance).

Does Kampala Serena Hotel have airport shuttle service?

Yes, Kampala Serena Hotel has airport shuttle service.

Can I park at Kampala Serena Hotel?

Yes, Kampala Serena Hotel could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Kampala Serena Hotel.

About This Property

Nearest AirportEntebbe International Airport
Distance to Airport49.51KM
Nearest Train StationNalukolongo Railway Workshop
Distance to Train Station6.41KM
Average Price FromQAR1201
Hotel Star Rating5