Four Points by Sheraton Kuala Lumpur, City Centre
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Four Points by Sheraton Kuala Lumpur, City Centre
2026 Asia 100 - Family Hotels
Corner of Jalan Sultan Ismail and Jalan Ampang, Kampung Baru, Kuala Lumpur, 50450, Malaysia
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Last booked 3 mins ago
Highlights
Airport pick-up available
Varied breakfastGreat views
Ideal location
Lots to doAmenities
Sunbathing area
Outdoor swimming poolFree
SaunaFree
Spa
Massage room
Executive lounge
GymFree
Private parking
All amenities
Property Description
In the heart of Kuala Lumpur, Four Points By Sheraton Kuala Lumpur, City Centre is within a 5-minute drive of Berjaya Times Square and Kuala Lumpur Tower. This 4-star hotel is 2.2 mi (3.5 km) from Suria KLCC Shopping Centre and 2.2 mi (3.5 km) from Pavilion Kuala Lumpur.Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Satisfy your appetite with local and international cuisine at The Mesh, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kuala Lumpur? This hotel has 28148 square feet (2615 square meters) of space consisting of a conference center and 27 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 513 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as desks and complimentary bottled water.
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9.1/10
Love this hotel with our room open to the swimming pool!! My grandkids love it!!
All 2,661 reviews
Surroundings
Metro: Bukit Nanas
(240m)
Metro: Dang Wangi
(600m)
Airport: Sultan Abdul Aziz Shah Airport
(27.4 km)
Airport: Kuala Lumpur International Airport
(60.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Cabana, Guest Room, 2 Double, Pool View, Pool Access
2 Double bed
30m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Deluxe Guest Room, 1 King
1 King bed
30m² | Floor: 4-24
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Cabana, Guest Room, 1 King, Pool View, Pool Access
1 King bed
30m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Deluxe Guest Room, 1 King, Twin Towers View
1 King bed
30m² | Floor: 14-24
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Studio, 1 King
1 King bed
45m² | Floor: 4-16
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
7
Family, 2 Bedroom Suite, City View
Bedroom 1:1 King bed ● Bedroom 2:1 Bunk bed
60m² | Floor: 20-23
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
4
Deluxe Bay, Larger Guest Room, 1 King, Twin Towers View
1 King bed
37m² | Floor: 4-24
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
6
Executive Suite, 2 Double, City View
2 Double bed
58m² | Floor: 12-20
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
6
Premier, Suite, 2 Double
2 Double bed
82m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Deluxe Guest Room, 2 Double, Twin Towers View
2 Double bed
30m² | Floor: 14-24
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Executive Suite, 1 King, City View
1 King bed
58m² | Floor: 16-24
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Deluxe Guest Room, 2 Double
2 Double bed
30m² | Floor: 4-24
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Premier, Suite, 1 King
1 King bed
82m² | Floor: 18-23
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
10
Panorama, 2 Bedroom Suite, City View
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
2,661 reviews
- Cleanliness9.2
- Amenities9.0
- Location9.1
- Service9.0
Average for similar properties in Kuala Lumpur
Review summary
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Cleanliness and Room Comfort: Guests consistently mention the hotel’s cleanliness, with spotless rooms and well-maintained common areas. The rooms are described as comfortable, spacious, and equipped with modern amenities, including reliable Wi-Fi and efficient air conditioning.(based on 1,141 reviews)
Guest User
December 1, 2025
I’m really frustrated. I already declared the number of guests and even paid extra for three beds, but we still ended up with only two beds. They wouldn’t refund, wouldn’t process any return, and just told me to check in first and they would “sort it out later.” In the end, nothing was resolved at all… fxxk🤬
And there’s no sofa in the room, only chairs. Honestly, this hotel is really disappointing.
I travel around the world frequently and stay in all kinds of hotels, so I definitely know the difference between a super king and a double bed. This is honestly the first time I’ve encountered such a ridiculous hotel, and they still insisted on arguing with me. Fxxk🤬🤬🤬
⚠️🤮The hotel is totally not worth the price.
A**n
November 30, 2025
An average select hotel (under marriot bonvoy) but with kids friendly hotel. Direct pool access gives the kids unlimited access to the pool facilities. The breakfas & hi-tea buffet spreads at the mesh were tasty but the nitro cold-brew spanish latte was one of the worst coffee taste😅
lgkquinn
November 30, 2025
A very nice hotel near KLCC, it is just 5-10mins to KLCC shopping mall. It is very convenient. the hotel facilities are the best in KL so far, The pool are big with multiples slide.The dry playground and a toddler indoor playground are good too. The only down side is the pool can be too cold if the weather has no sun light. Overall, We are very enjoyed the stay at Four Point. Maybe enhance the pool but heater it up? that would bring much more joy for the children and adults 😊
Anonymous User
December 2, 2025
酒店位置很好，離開雙子塔和亞羅街都很近，從餐廳也可以看到雙子塔。早餐豐盛，還有白粥和各類醬菜，服務也很棒。泳池很大，週末有很多家庭入住。
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ZZzhenzhen
December 1, 2025
酒店開業2年，設施都很新，地理位置也不錯，出門左轉500米就是雙子塔，附近食店也很多。房間也乾淨整潔寬敞。窗外就是雙子塔。唯一做得不夠好的就是服務，從入門口到入房間就衹有接待Check in那個員工有簡單的交流（中文服務？沒有的），我入住了3晚，前後共4天，出出入入沒有一個員工會給我打招呼，在酒店出入就象一個透明人，幫你拿行李？絕對沒有，衹會眼光光看着你提着沉重的行李箱上梯級（沒有人指引我哪裡有小斜坡），所有酒店服務真的不行、不行、不行。四天三夜的服務體驗很差，最後打車走的時侯一個門僮幫我把行李箱搬上車，這就是我入住這家酒店的唯一温暖，感謝這位大哥🌹
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nrdynaaaaa
November 26, 2025
Checked into Four Points KLCC for a birthday reset and it was just what I needed, comfortable stay, smooth service, and good vibes all around. Would definitely return.
Guest User
October 13, 2025
Recommended! It’s kids friendly hotel!
Service from the staff 🌟🌟🌟🌟🌟
Bilik luas & the view 🌟🌟🌟🌟🌟
Breakfast 🌟🌟🌟🌟
Outdoor playground 🌟🌟🌟🌟🌟
Ada indoor playground (include ada aktiviti)- budak2 tak masuk sbb lebih tertarik dgn ourdoor playground🤭
Swimming pool & kids mini waterpark🌟🌟🌟🌟🌟
Hotel dekat dgn KLCC & Pavillion (naik grab je senang)
sangat recommended untuk bawak anak2 pergi sini.
Thanks four your services!🥰❤️
Harts06
October 16, 2025
**Great Stay in the Heart of KL**
I recently stayed at Four Points by Sheraton Kuala Lumpur City Center and had an excellent experience overall.
**Cleanliness: 5/5**
One of the standout features of this hotel is its impeccable cleanliness. The room was spotless upon arrival, with fresh linens, well-sanitized surfaces, and a pristine bathroom. Housekeeping did an excellent job maintaining high standards throughout my stay. The common areas, including the lobby and hallways, were equally well-maintained and tidy.
**Location:**
The hotel is perfectly situated in the city center, making it easy to explore Kuala Lumpur's attractions. It's within walking distance of shopping areas and local eateries, and the public transportation connections are convenient.
**Room & Amenities:**
The room was comfortable and well-appointed with modern amenities. The bed was comfortable, the air conditioning worked efficiently, and the Wi-Fi was reliable. The bathroom had good water pressure and complimentary toiletries.
**Service:**
The staff were friendly and professional, always ready to assist with any queries or requests.
**Overall:**
I would definitely recommend Four Points by Sheraton Kuala Lumpur City Center for anyone visiting the city. The exceptional cleanliness standards alone make it worth considering, and combined with the great location and service, it offers excellent value for money.
Rating: 4.5/5
Services & Amenities
Most popular business facilities
Sunbathing area
Outdoor swimming pool
Free
Sauna
Free
Spa
Massage room
Executive lounge
Gym
Free
Private parking
Additional charge
Priority airport pick-up
Additional charge
Car rentals
Bar
2 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Free
Water park
Free
Water slide
Kids' club
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Spa
Gym
Bar
2 Restaurants
Conference room
Multi-function room
Playground
Water park
Kids' club
2 Restaurants
The Mesh
Style: A la carte, Buffet
Cuisine: International, Malaysian
Open for: Breakfast, Lunch, Afternoon tea, Dinner
Special dietary options: Halal
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-22:30
Sichuan Kitchen
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 11:30-14:30, 18:00-22:30
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Towels
Pool umbrellas
Pool bar
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking, and Charge, MYR 12.00 (approx. 4.96 AZN) Daily. Reservation not needed.
Private parking
Additional charge
Valet parking
Additional charge
Transportation
Taxi booking service
Car rentals
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Conference room
Additional charge
Business center
Wedding service
Multi-function room
Multimedia display system
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Bellhop
Luggage storage
Free
Wake-up call
Languages spoken
English
Chinese (Mandarin)
Malay
Food & drink
Snack bar
Cafe
Bar
Halal meals provided
Room service
Public areas
Water purifier
Elevator
Ventilation system
Humidifier
No smoking in public areas
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Health & wellness
Gym
Free
Massage room
Sauna
Free
Sunbathing area
Rock climbing
Spa
Activities
Water slide
Water park
Free
Cleaning services
Dry cleaning
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Children's toys
Playground
Free
Books and videos for kids
Kids' club
Children's pool
Accessibility
Handrails in hallways
Handrails on stairs
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 6 years old and under | Extra crib: Free |
Breakfast
CuisineWestern, Chinese, Asian, Continental, Gluten-free, Halal, Vegan, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 49.00 (approx. 20.24 AZN) per person |
Children 13–17 years old | MYR 98.00 (approx. 40.48 AZN) per person |
Adult | Buffet:MYR 98.00 (approx. 40.48 AZN) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. 82.60 AZN) per night.
Deposit Payment MethodsThis property accepts credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 513
Phone:+60-3-27069099
Email:fp.kulfk.reservations@fourpoints.com
In the heart of Kuala Lumpur, Four Points By Sheraton Kuala Lumpur, City Centre is within a 5-minute drive of Berjaya Times Square and Kuala Lumpur Tower. This 4-star hotel is 2.2 mi (3.5 km) from Suria KLCC Shopping Centre and 2.2 mi (3.5 km) from Pavilion Kuala Lumpur.Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Satisfy your appetite with local and international cuisine at The Mesh, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kuala Lumpur? This hotel has 28148 square feet (2615 square meters) of space consisting of a conference center and 27 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 513 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as desks and complimentary bottled water.
Frequently Asked Questions
What are the check-in and check-out times at Four Points by Sheraton Kuala Lumpur, City Centre?
Check-in at Four Points by Sheraton Kuala Lumpur, City Centre is 15:00, and the check-out time is until 12:00.What are the check-in and check-out times at Four Points by Sheraton Kuala Lumpur, City Centre?
Is there a pool at Four Points by Sheraton Kuala Lumpur, City Centre?
Yes, Four Points by Sheraton Kuala Lumpur, City Centre has a pool.Is there a pool at Four Points by Sheraton Kuala Lumpur, City Centre?
Is Four Points by Sheraton Kuala Lumpur, City Centre pet friendly?
No, pets are not allowed at Four Points by Sheraton Kuala Lumpur, City Centre.Is Four Points by Sheraton Kuala Lumpur, City Centre pet friendly?
Does Four Points by Sheraton Kuala Lumpur, City Centre serve breakfast?
Yes, Four Points by Sheraton Kuala Lumpur, City Centre serves highly-rated breakfast.
Breakfast option(s): Western, Chinese, Asian, Continental, Gluten-free, Halal, Vegan, Vegetarian. Does Four Points by Sheraton Kuala Lumpur, City Centre serve breakfast?
How much does it cost to stay at Four Points by Sheraton Kuala Lumpur, City Centre?
Prices at Four Points by Sheraton Kuala Lumpur, City Centre are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Four Points by Sheraton Kuala Lumpur, City Centre?
How to get from the closest airport to Four Points by Sheraton Kuala Lumpur, City Centre?
The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 33 mins from hotel by car (27.4 km).How to get from the closest airport to Four Points by Sheraton Kuala Lumpur, City Centre?
What is Four Points by Sheraton Kuala Lumpur, City Centre cancellation policy ?
Typically, cancellations of Four Points by Sheraton Kuala Lumpur, City Centre can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is Four Points by Sheraton Kuala Lumpur, City Centre cancellation policy ?
Which popular attractions are close to Four Points by Sheraton Kuala Lumpur, City Centre?
Four Points by Sheraton Kuala Lumpur, City Centre nearby attractions include MikeBikes, 110m from your search (straight-line distance).Which popular attractions are close to Four Points by Sheraton Kuala Lumpur, City Centre?
Does Four Points by Sheraton Kuala Lumpur, City Centre have airport shuttle service?
Yes, Four Points by Sheraton Kuala Lumpur, City Centre has airport shuttle service.Does Four Points by Sheraton Kuala Lumpur, City Centre have airport shuttle service?
Can I park at Four Points by Sheraton Kuala Lumpur, City Centre?
Yes, Four Points by Sheraton Kuala Lumpur, City Centre could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Four Points by Sheraton Kuala Lumpur, City Centre.Can I park at Four Points by Sheraton Kuala Lumpur, City Centre?
About This Property
| Nearest Airport | Sultan Abdul Aziz Shah Airport |
|---|---|
| Distance to Airport | 27.4KM |
| Nearest Train Station | Dang Wangi |
| Distance to Train Station | 1.59KM |
| Nearest Subway Station | Bukit Nanas |
| Distance to Subway Station | 0.24KM |
| Average Price From | AZN425 |
| Hotel Star Rating | 5 |