The Montague on the Gardens

Wonderful gem. They have a mildew issue on one end of the hotel. They switched my room promptly. And the service was excellent. Beautiful appointment in the room. They do add 15 pounds service charge daily to your bill (optional). A bit weird to not tell people upfront. Because the staff was nice and space very pleasant I paid it. Better to build it in to the price? Or tell one upfront. Would highly recommend and visit again.

I absolutely loved my stay at The Montague on the Gardens! I can say with certainty that I have found my home in London. I had previously stayed at another Red Carnation property, The Chesterfield Mayfair, and found the high standards of that hotel mirrored here perfectly. Situated across from the British Museum, this is a gem for museum and art lovers such as myself. Close proximity to the Russel Square station also makes for easy access to all corners of central London. From the moment I arrived, I was warmly greeted by the attentive staff. They handled my luggage for me so that it was ready and waiting for me in my room. My room itself, a single, was sumptuously furnished and featured a large bed and roomy footprint. Everything was clean and well-maintained. The air conditioner was powerful and kept me nice and cool throughout the night. Breakfast was hearty and varied, with both a continental and full English selection of classics, as well as fresh toast, porridge, and eggs on demand. The common areas are elegantly and cozily furnished with fun splashes of color and patterns. I would have spent more time here if I wasn't so busy running around London! Overall, I would not hesitate to stay here again. Between the price, location, service, and luxury factor, The Montague is a no-brainer when it comes to a London Trip!

This place was great. Customer Service blew away my expectations. We had a small hiccup with a room where they were supposed to break the beds apart because we’re a group of single men sleeping in one room. When we got to the room at 9 o’clock at night, they had forgot to break the beds apart for us. 15 minute later, they had corrected the situation.. They felt so bad that they missed that detail that they gave us free breakfast and free drinks for which would have added up to a lot.