The Palace, a Luxury Collection Hotel, Madrid
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The Palace, a Luxury Collection Hotel, Madrid
No. 10 of Luxury Hotels in Madrid
Plaza de las Cortes, 7, Centro, Madrid, Community Of Madrid, 28014, Spain
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We Price Match
Last booked 1 hr ago
Highlights
Pets welcome
Ideal location
Varied breakfast
Excellent service
Sparkling cleanShow more
Amenities
Sauna
Spa
Massage room
Gym
Private parking
Car rentals
Bar
Restaurant
All amenities
Property Description
Facing the majestic Neoclassical Neptuno Fountain, The Palace, a Luxury Collection Hotel, Madrid, is ideally located in the heart of the capital, in UNESCO World Heritage site accredited as The Landscape of Light, an area of outstanding universal value, shaped by historic, cultural and natural importance. A short distance from the main museums of the city, the hotel is immersed in bohemian Barrio de las Letras neighborhood, which has long been associated with a rich literary and artistic tradition. The Palace is also steps from the Golden Mile shopping area and the high-end retail at Galeria Canalejas, an international icon in luxury shopping.
More than a century old, this landmark property has been meticulously restored, elevating its façade to its original 1912 splendor, giving it a distinctive operatic quality, the eclectic polychromic Parisian Belle Époque modernism and architecture.
The Palace offers 470 comfortable and handsomely furnished guestrooms and suites. Each room celebrates its legacy, while fully embracing the current mindset of the 21st century. Featured amenities include a business center, limo/town car transfer service and express check-out. Limited parking is available onsite.
The hotel is also a cosmopolitan social hub where gourmands can savor cuisine and drinks in a select choice of dining destinations. The gastronomic La Cúpula Restaurant, with its splendid custom-built oval bar and the new 27 Club, pamper the guests with a unique environment as well as a complete buffet breakfast, and exceptional dining, light bites, afternoon tea, premium drinks and tempting cocktails as well as in room dining.
Finally, the guest can take advantage of recreational amenities such as a 24-hour fitness center. This hotel also features complimentary WIFI access, beauty and massages treatment cabin and concierge services.
Show more
9.6/10
Wonderful hotel and we enjoyed our stay a lot. Prime location and the friendly staff.
All 65 reviews
Surroundings
Metro: Sevilla
(600m)
Metro: Antón Martín
(630m)
Airport: Madrid Barajas Airport
(14.6 km)
Train: Madrid-Sol
(710m)
Train: Recoletos
(1.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Grand Premium View King Room, Neptuno Fountain View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Premium Twin Room, Street View
2 Single bed
32m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Neptuno Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Premium Cortes - Parliament View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
9
Deluxe Twin Room
2 Single bed
35m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
12
Palace Room - Twin
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
6
Premium View Twin Room, Neptuno Fountain View
2 Single bed
37m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Cortes Suite
1 Queen bed
70m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
12
Palace Room - 1 King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
6
Premium View King Room, Neptuno Fountain View
1 King bed
35m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
13
Deluxe King Room
1 King bed
32m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Royal Suite
1 King bed
160m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
13
Palace Suite
1 King bed
57m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Premium King Room With Street View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Cervantes Suite
1 King bed
68m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.6/10
Amazing
65 reviews
Ratings are higher than 95% of similar properties.This property hasn't received any negative reviews in the past 5 months.
- Cleanliness9.7
- Amenities9.5
- Location9.7
- Service9.4
Average for similar properties in Madrid
Review summary
Powered by AI
Service Quality: Guests frequently praise the friendly, attentive, and professional service provided by the staff. From check-in to dining experiences, the staff's dedication to ensuring a pleasant stay is evident, making guests feel valued and well-cared for.(based on 21 reviews)
rhuman
November 2, 2025
Fabulous hotel! Service was excellent throughout the hotel including reception, concierge, restaurant/bar, housekeeping. When we checked in, the concierge was able to make a reservation on the spot for us at a very popular restaurant in Madrid!
Sultanofparis
July 11, 2025
Top hotel !
+
Location
History and legacy
Cupola lounge
Renovated hotel & rooms
Great room service
Good value
-
No spa
Not enough night staff
mcerea99
July 28, 2025
Great experience at the Palace.
Even if I only stayed one night, it was very pleasant.
Location is great and the hotel has all the amenities you could need.
The staff is friendly and the room is amazing
100% will return
Kkait traveller
September 23, 2025
Wonderful hotel and we enjoyed our stay a lot. Prime location and the friendly staff.
Guest User
November 7, 2025
Great hotel in perfect place.
Traveler 123
April 6, 2023
Amazing location!
The Hotel Palace Madrid is a historic and luxurious hotel located in the heart of the city. The building dates back to 1912 and has been beautifully restored to its former glory. From the moment you step through the grand entrance, you're transported to a world of elegance and sophistication.
The hotel's location is perfect for exploring Madrid. It's within walking distance of many of the city's most popular attractions, including the Prado Museum, the Royal Palace, and the Gran Via. The hotel is also close to several Metro stations, making it easy to travel further afield.
The service at the Hotel Palace Madrid is exceptional. The staff are friendly, helpful, and always on hand to assist with anything you need. From the moment you arrive, you're made to feel like a valued guest, and the service only gets better from there.
The rooms at the hotel are spacious, beautifully decorated, and filled with natural light. They're equipped with everything you need for a comfortable stay, including a large, comfortable bed, a flat-screen TV, and a luxurious bathroom. The attention to detail is impressive, with little touches like fresh flowers and complimentary water bottles adding to the overall experience.
One of the highlights of staying at the Hotel Palace Madrid is dining at one of the hotel's restaurants. The hotel has several dining options, including the Michelin-starred Restaurant La Terraza del ******, which serves innovative and delicious cuisine. The hotel also has a beautiful bar, which is the perfect place to relax and enjoy a cocktail after a day of exploring the city.
The hotel's facilities are excellent. There's a fully equipped gym, a spa, and a rooftop terrace with stunning views of the city. The hotel also has several meeting and event spaces, making it an ideal choice for business travelers.
Overall, the Hotel Palace Madrid is a truly exceptional hotel. From its beautiful architecture and elegant decor to its exceptional service and prime location, everything about this hotel is top-notch. If you're looking for a luxurious and unforgettable stay in Madrid, I highly recommend the Hotel Palace Madrid.
Jittapon
May 7, 2024
Not good or bad. Not quite value for money.
1691****
April 5, 2023
location OK
Services & Amenities
Most popular amenities
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Additional charge
Car rentals
Bar
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Laundry room
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
La Rotonda
Business hours: [Mon - Sun] 07:00-11:00, 13:00-23:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €40.00 (approx. SGD 60.22) Daily. Reservation not needed.
Private parking
Additional charge
Valet parking
Transportation
Car rentals
Shuttle service
Additional charge
Taxi booking service
Front desk services
24-hour front desk
Concierge service
Translation tools available
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Languages spoken
English
Chinese (Cantonese)
Chinese (Mandarin)
French
Spanish
Food & drink
Bar
Lobby bar
Room service
Health & wellness
Spa
Additional charge
Hairdressing
Beauty and makeup
Hair and beauty salon
Gym
Massage room
Sauna
Manicures
Hair coloring
Body care
Activities
Eco tours
Public areas
Non-smoking floor
ATM
Elevator
Cleaning services
Laundry room
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (off-site)
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Business services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Visual alarm devices in hallways
Stair-free main entrance
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you plan to arrive after 01:00 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineAmerican, Asian, Continental, Halal
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | €45.00 (approx. SGD 67.75) per person |
Adult | Buffet:€45.00 (approx. SGD 67.75) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestFree
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1911
- Renovated: 2017
- Number of Rooms: 470
Phone:+34-91-3608000
Email:reservations@thepalacemadrid.com
Facing the majestic Neoclassical Neptuno Fountain, The Palace, a Luxury Collection Hotel, Madrid, is ideally located in the heart of the capital, in UNESCO World Heritage site accredited as The Landscape of Light, an area of outstanding universal value, shaped by historic, cultural and natural importance. A short distance from the main museums of the city, the hotel is immersed in bohemian Barrio de las Letras neighborhood, which has long been associated with a rich literary and artistic tradition. The Palace is also steps from the Golden Mile shopping area and the high-end retail at Galeria Canalejas, an international icon in luxury shopping.
More than a century old, this landmark property has been meticulously restored, elevating its façade to its original 1912 splendor, giving it a distinctive operatic quality, the eclectic polychromic Parisian Belle Époque modernism and architecture.
The Palace offers 470 comfortable and handsomely furnished guestrooms and suites. Each room celebrates its legacy, while fully embracing the current mindset of the 21st century. Featured amenities include a business center, limo/town car transfer service and express check-out. Limited parking is available onsite.
The hotel is also a cosmopolitan social hub where gourmands can savor cuisine and drinks in a select choice of dining destinations. The gastronomic La Cúpula Restaurant, with its splendid custom-built oval bar and the new 27 Club, pamper the guests with a unique environment as well as a complete buffet breakfast, and exceptional dining, light bites, afternoon tea, premium drinks and tempting cocktails as well as in room dining.
Finally, the guest can take advantage of recreational amenities such as a 24-hour fitness center. This hotel also features complimentary WIFI access, beauty and massages treatment cabin and concierge services.
Frequently Asked Questions
What are the check-in and check-out times at The Palace, a Luxury Collection Hotel, Madrid?
Check-in at The Palace, a Luxury Collection Hotel, Madrid is 15:00, and the check-out time is until 12:00.What are the check-in and check-out times at The Palace, a Luxury Collection Hotel, Madrid?
What are the hotel amenities at The Palace, a Luxury Collection Hotel, Madrid?
The Palace, a Luxury Collection Hotel, Madrid amenities include: Shuttle service.What are the hotel amenities at The Palace, a Luxury Collection Hotel, Madrid?
Is there a pool at The Palace, a Luxury Collection Hotel, Madrid?
No, The Palace, a Luxury Collection Hotel, Madrid doesn't have a pool.Is there a pool at The Palace, a Luxury Collection Hotel, Madrid?
Is The Palace, a Luxury Collection Hotel, Madrid pet friendly?
Yes, pets are allowed at The Palace, a Luxury Collection Hotel, Madrid.Is The Palace, a Luxury Collection Hotel, Madrid pet friendly?
Does The Palace, a Luxury Collection Hotel, Madrid serve breakfast?
Yes, The Palace, a Luxury Collection Hotel, Madrid serves highly-rated breakfast.
Breakfast option(s): American, Asian, Continental, Halal. Does The Palace, a Luxury Collection Hotel, Madrid serve breakfast?
How much does it cost to stay at The Palace, a Luxury Collection Hotel, Madrid?
Prices at The Palace, a Luxury Collection Hotel, Madrid are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at The Palace, a Luxury Collection Hotel, Madrid?
How to get from the closest airport to The Palace, a Luxury Collection Hotel, Madrid?
The closest airport is Madrid Barajas Airport, and it is about 17 mins from hotel by car (14.6 km).How to get from the closest airport to The Palace, a Luxury Collection Hotel, Madrid?
What is The Palace, a Luxury Collection Hotel, Madrid cancellation policy ?
Typically, cancellations of The Palace, a Luxury Collection Hotel, Madrid can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is The Palace, a Luxury Collection Hotel, Madrid cancellation policy ?
Which popular attractions are close to The Palace, a Luxury Collection Hotel, Madrid?
The Palace, a Luxury Collection Hotel, Madrid nearby attractions include Thyssen-Bornemisza National Museum, <100m from your search (straight-line distance).Which popular attractions are close to The Palace, a Luxury Collection Hotel, Madrid?
Does The Palace, a Luxury Collection Hotel, Madrid have airport shuttle service?
No, the The Palace, a Luxury Collection Hotel, Madrid doesn't have airport shuttle service.Does The Palace, a Luxury Collection Hotel, Madrid have airport shuttle service?
About This Property
| Nearest Airport | Madrid Barajas Airport |
|---|---|
| Distance to Airport | 18.71KM |
| Nearest Train Station | Madrid-Sol |
| Distance to Train Station | 0.71KM |
| Nearest Subway Station | Sevilla |
| Distance to Subway Station | 0.6KM |
| Average Price From | SGD1390 |
| Hotel Star Rating | 5 |