Les Deux Tours

Nice hotel, not too extravagant and not the top of the 5* selection available in Marrakesh. Staff are friendly and professional but not the most helpful. Good value for money. Taxis needed 24/7 as the hotel is located 20 mins drive from the city centre.

This was our first trip to Morocco. We booked the three day discovery package then spent five days in the Atlas/Ourika area, then returned to Les Deux Tours for a three day yoga package. On arrival we were collected at the airport (included in package) and warmly welcomed at the hotel. The receptionists were so friendly as was Maryam who was our “guest experience manager”. Maryam gave us quick tour en route to our room and indicated that she would keep in touch (by WhatsApp) and to let her know our preferred times for our included activities. Our room was incredible with a private garden and jacuzzi. As it was late we opted to have sushi and cocktails in the bar - delicious! Next day we went on a tour of the medina. We were asked what we would like to see, so it was tailored to our interests. We were recommended the Bahia Palace and the Madrassa. We were taken into Marrakesh and met by a lovely gentleman who was proud to tell us he was seventy years old. He skillfully guided us through the souks (great to see but with no hassle as we were not interested in shopping). Palace and madrassa both very interesting and our guide very engaging and informative. Breakfast is table service indoors. You can eat outside if you wish and we tried once and then realised why nobody was outside - wasps! Good selection of breads, fruit, eggs etc. Included hammam was an experience, much more relaxing on the second visit as we knew what to expect. For those who need to know, you are given paper pants to wear, but hold on to them when the buckets of water are poured over you at the end! On our return visit we had two yoga sessions, a return visit to the hammam (special mention for Zara - beautiful singing, and her colleague) with massage and two dinners included. Neither of us had tried yoga but the instructor was very patient and we had a great time in our morning sessions on the lawn, peacocks strolling past. The layout of the hotel and grounds is such that it does not feel busy, it is very relaxed. The grounds are well maintained and very attractive. There are three or four ornamental pools with loads of turtles which are relaxing and fun to watch. I had a shave under the olive trees which was very enjoyable. During the second stay we encountered the manager who was a very visible presence in the hotel and made a point of touring around engaging with the guests, checking their satisfaction. We didn’t use the pool area much but it was very inviting. Universally the staff - reception, restaurant, housekeeping, gardeners, spa, guest experience were so friendly and welcoming. When we returned after five days it felt like coming home.

WHAT I LOVED: Entire staff is lovely, accommodating, and genuinely wants you to be happy. The grounds are lush, beautiful, and natural, with little to no pesticides used. Throughout the large property, there are lots of comfortable and beautiful indoor and outdoor seating & lounging areas, places to work, read, take photos, or chill. Even the Classic Rooms (basic) are VERY large, high ceilings, comfortable, lots of natural light, and have a work desk. They have a large organic garden where they grow a lot of the produce and herbs they use. The food is fresh and well prepared, menus aren’t that innovative but there’s enough variety. They Americanized / Europeanized the Moroccan dishes a bit (toning down spices, etc). I would’ve preferred more authentic, but I think they’re doing what most of their guests want. Everything is clean and well-maintained, and the entire property is quiet, serene, and relaxing. The gym is small, but the equipment is new, and it’s plenty for vacation workouts. Most spas at 5-star resorts have overpriced sub-par services - this one is priced right with solid service providers. WHAT I DIDN’T LOVE: When I arrived at my room, there was perfume in the air. I discovered that unless you request otherwise, they automatically spray their “signature scent” all over your room. I’m sensitive to toxic synthetic fragrances, so I had a reaction to it. They aired out my room, changed the sheets, and brought in the cleaning staff and instructed them to only clean my room with vinegar. The manager handled the situation very well. Synthetic fragrances are bad for everyone’s health (contribute to infertility, hormone disruption, etc), so I highly recommend requesting that they don’t spray that in your room. There’s even a warning label on the bottle saying it should NOT be sprayed anywhere that’s not well ventilated and it’s being sprayed in rooms with closed windows and doors because of the heat. Fortunately, it’s not sprayed anywhere else on the property that I found - the rest of the property is quite natural and fresh. My guess is that some marketing person sold them on this “signature scent” idea, which is a terrible idea, especially for a natural, serene escape. For water your only option is to drink $5 microplastic water all day. And the plastic bottles are of course exposed to heat and sun making them toxic. It would be much better if they simply filtered their water and served filter water from refillable glass bottles to guests free of charge. Offering complimentary Reverse Osmosis water service to guests would be much better for marketing than spraying synthetic chemical fragrance in rooms. If needed, they could raise their room rates by $10 a day to cover the water service. There are no prices on the dinner menu except if you’re ordering the prefix, and the prices are a bit high in my opinion. Not crazy, but on the higher end. The staff doesn’t know the prices, so you just blindly order and then get the

We went only for the Hammam, but the place seems incredible inside almost like the wilderness! We had an amazing expericne in the Hammam and Massage afterwards with a traditional setup. Thanks to Jalila who is managing the SPA

my wife and I went for a one week break following a recommendation from my son. it was fabulous, exactly what i wanted to boost my recovery from illness. the place itself is idyllic, an oasis of greenery, birds and gardens. the staff were so friendly, attentive and eager to help. a terrific swimming pool and restaurant,although i did recommend the installation of hand rails to get in out of the pool as i am physically challenged. i would recommend les deux tours to anyone in a heartbeat.