Grand City Hall
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1 night
1 room, 2 adults, 0 children
All properties in Medan
Grand City Hall
No. 3 of Premium Hotels in North Sumatra
Jl. Balai Kota No.1, Kesawan, Kec. Medan Bar., Kota, Medan, North Sumatra, 20112, Indonesia
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Last booked 6 hrs ago






Highlights
Free parking
Ideal location
Airport drop-off available
Lots to do
Great viewsAmenities
Outdoor swimming pool
Spa
Massage room
Gym
Private parkingFree
Priority airport pick-up
Car rentals
Bar
All amenities
Property Description
Grand Cityhall Hotel Medan provides flawless service and all the necessary facilities for visitors. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apartment. Taxi and shuttle offerings at the serviced apartment simplify arranging your excursions, explorations, and additional activities in Medan.Visitors can take advantage of complimentary parking directly at the serviced apartment. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements.Should you desire access to the top entertainment in the city, assistance can be provided by the serviced apartment's tours.Traveling with minimal baggage is achievable at Grand Cityhall Hotel Medan, as the serviced apartment's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones.Each accommodation at Grand Cityhall Hotel Medan is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the serviced apartment offers blackout curtains and air conditioning for guest convenience and satisfaction. At Grand Cityhall Hotel Medan, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests at the serviced apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Begin your holiday on a high note. At Grand Cityhall Hotel Medan, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within serviced apartment. Should you prefer not to venture out for a meal, the enticing culinary choices at serviced apartment are always available for your satisfaction. No matter your specific dietary needs, rest assured that Grand Cityhall Hotel Medan provides an array of halal choices to ensure your dining experience is nothing short of delightful.Experience an unforgettable evening with your fellow travelers just a short distance away, at serviced apartment's bar.Indulge in the numerous pursuits available at Grand Cityhall Hotel Medan.Unwind after a long day by stopping by massage, salon, steam room, spa and sauna to rejuvenate your senses.Each day at serviced apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.Bypass the formal attire and choose a laid-back mixed drink or brew at serviced apartment's waterside lounge.For individuals who don't want to skip their exercise routine, visiting the serviced apartment fitness center ensures you maintain your vitality and wellness.
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9.4/10
Breakfast is good , brand ambassador ade she is excellent with her duty
All 198 reviews
Surroundings
Airport: Kualanamu International Airport
(40.2 km)
Train: Medan Train Station
(1.0 km)
Train: Stasiun Kereta Api Pulo Brayan
(5.2 km)
Landmarks: Pos Bloc Medan
(170m)
Landmarks: Kantor Pos Medan
(170m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Junior Suite
1 King bed
40m² | Floor: 11-12
Has window
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
One Bedroom Apartment
1 King bed
70-95m² | Floor: 6-9
Has window
Air conditioning
Refrigerator
TV
Toothbrushes
Check Availability
3
Two Bedroom Apartment
1 King bed and 1 Single bed
81m² | Floor: 6-9
Has window
Air conditioning
Refrigerator
TV
Toothbrushes
Check Availability
1
Deluxe Corner
1 King bed
Has window
Air conditioning
Refrigerator
TV
Toothbrushes
Check Availability
2
Premier Deluxe Room
1 King bed or 2 Small double beds
Has window
Non-smoking
Refrigerator
TV
Toothpaste
Hair dryer
Check Availability
4
President Suite
1 King bed
289m² | Floor: 15
Has window
Non-smoking
Refrigerator
TV
Toothpaste
Hair dryer
Check Availability
3
City Hall Spa Room
1 King bed
Has window
Non-smoking
Refrigerator
TV
Toothpaste
Hair dryer
Check Availability
2
Deluxe Room
1 King bed or 2 Single bed
Has window
Air conditioning
Refrigerator
TV
Toothpaste
Check Availability
3
City Hall Suite
1 King bed
55m² | Floor: 12,14
Has window
Non-smoking
Refrigerator
TV
Toothpaste
Hair dryer
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Amazing
198 reviews
22 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 2 months.
- Cleanliness9.5
- Amenities9.2
- Location9.6
- Service9.4
Average for similar properties in Medan

Review summary
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Cleanliness: Rooms are consistently described as clean, spacious, and well-maintained, ensuring a comfortable environment for guests. Housekeeping services are reliable, maintaining high standards of hygiene throughout the hotel.(based on 3 reviews)
Guest User
October 27, 2025
Our stay was exceptional, highly recommend this hotel for visitors. The staff can speak very good English; The manager Deya checked in on us to ensure our stay was exceptional and comfortable.
Guest User
October 21, 2025
Review from Malaysian. Evertyhing is fine and perfect. Room is spacious. FOOD IS FANTASTIC!!!! 10/10. Its just the iron needed to be changed. It is so broken cant change the temperature & also the iron board. I cant use it. Overall everything is top notch! Thank you!
Guest User
November 14, 2025
Breakfast is good , brand ambassador ade she is excellent with her duty
Jojunior
November 1, 2025
Good location in the middle of the city and the food is nice . The service crew in the breakfast cafe is very friendly
爱自游
August 2, 2025
Good hotel and good location. Have a lot of facilities and clean room. Good service as well. Will stay again if went to Medan.
Guest User
December 1, 2025
Definisi hotel nyaman banget. Staffnya profesional dan helpfull banget. Worth every penny i guess. Very recomended.
Guest User
November 17, 2025
I had a wonderful stay at this hotel. The service is excellent and the food at D’ Hertiage is delicious and reasonably priced.
Anonymous User
May 17, 2025
We stayed at Grand City Hall Medan for a business trip and was impressed by its comfort and efficiency. The location is central, the rooms are clean and quiet, and the staff is professional. Great facilities and fast Wi-Fi made my stay productive and pleasant. Highly recommended for business travelers.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Spa
Massage room
Gym
Private parking
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
Billiards room
Table tennis room
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Free
Conference room
Additional charge
Multi-function room
Business center
Children's pool
24-hour front desk
Wi-Fi in public areas
Luggage storage
Free
Outdoor swimming pool
Spa
Gym
Restaurant
Cafe
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Car rentals
Station drop-off service
Free
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Free
Business services
Multi-function room
Multimedia display system
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Safe at front desk
Luggage storage
Free
Wake-up call
Languages spoken
English
Indonesian
Food & drink
Snack bar
Cafe
Bar
Lobby bar
Halal meals provided
Room service
Public areas
Shopping mall
Non-smoking floor
Elevator
Smoking area
ATM
Health & wellness
Billiards room
Table tennis room
Hair and beauty salon
Gym
Massage room
Foot bath
Spa
Beauty and makeup
Body care
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's pool
Accessibility
Stair-free main entrance
Safety & security
CCTV in public areas
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | IDR 650,000 (approx. DKK 250.23) per person per night |
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. DKK 192.49) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 250
Phone:+62-61-4557000
Email:info@grandcityhallhotel.com
Grand Cityhall Hotel Medan provides flawless service and all the necessary facilities for visitors. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apartment. Taxi and shuttle offerings at the serviced apartment simplify arranging your excursions, explorations, and additional activities in Medan.Visitors can take advantage of complimentary parking directly at the serviced apartment. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements.Should you desire access to the top entertainment in the city, assistance can be provided by the serviced apartment's tours.Traveling with minimal baggage is achievable at Grand Cityhall Hotel Medan, as the serviced apartment's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones.Each accommodation at Grand Cityhall Hotel Medan is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the serviced apartment offers blackout curtains and air conditioning for guest convenience and satisfaction. At Grand Cityhall Hotel Medan, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests at the serviced apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Begin your holiday on a high note. At Grand Cityhall Hotel Medan, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within serviced apartment. Should you prefer not to venture out for a meal, the enticing culinary choices at serviced apartment are always available for your satisfaction. No matter your specific dietary needs, rest assured that Grand Cityhall Hotel Medan provides an array of halal choices to ensure your dining experience is nothing short of delightful.Experience an unforgettable evening with your fellow travelers just a short distance away, at serviced apartment's bar.Indulge in the numerous pursuits available at Grand Cityhall Hotel Medan.Unwind after a long day by stopping by massage, salon, steam room, spa and sauna to rejuvenate your senses.Each day at serviced apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.Bypass the formal attire and choose a laid-back mixed drink or brew at serviced apartment's waterside lounge.For individuals who don't want to skip their exercise routine, visiting the serviced apartment fitness center ensures you maintain your vitality and wellness.
Frequently Asked Questions
What are the check-in and check-out times at Grand City Hall?
Check-in at Grand City Hall is 15:00, and the check-out time is until 12:00.What are the check-in and check-out times at Grand City Hall?
Is there a pool at Grand City Hall?
Yes, Grand City Hall has a pool.Is there a pool at Grand City Hall?
Is Grand City Hall pet friendly?
No, pets are not allowed at Grand City Hall.Is Grand City Hall pet friendly?
Does Grand City Hall serve breakfast?
No, Grand City Hall doesn't serve breakfast. Does Grand City Hall serve breakfast?
How much does it cost to stay at Grand City Hall?
Prices at Grand City Hall are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Grand City Hall?
How to get from the closest airport to Grand City Hall?
The closest airport is Kualanamu International Airport, and it is about 48 mins from hotel by car (40.2 km).How to get from the closest airport to Grand City Hall?
What is Grand City Hall cancellation policy ?
Typically, cancellations of Grand City Hall can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is Grand City Hall cancellation policy ?
Which popular attractions are close to Grand City Hall?
Grand City Hall nearby attractions include Pos Bloc Medan, 170m from your search (straight-line distance).Which popular attractions are close to Grand City Hall?
Does Grand City Hall have airport shuttle service?
Yes, Grand City Hall has airport shuttle service.Does Grand City Hall have airport shuttle service?
Can I park at Grand City Hall?
Yes, Grand City Hall could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Grand City Hall.Can I park at Grand City Hall?
About This Property
| Nearest Airport | Kualanamu International Airport |
|---|---|
| Distance to Airport | 40.21KM |
| Nearest Train Station | Medan Train Station |
| Distance to Train Station | 0.99KM |
| Average Price From | DKK628 |
| Hotel Star Rating | 5 |

















