Atour Hotel, Baili Plaza, Meizhou

Good hotel, close to the Hakka Museum and good front desk. Altough they should have had adapter for Type F and C connectors like other Atour Hotels I had stayed in before

The Atour offered excellent service. The front office staff were very helpful, especially when we needed information about local food and museums—they provided clear and useful guidance. We also appreciated the complimentary supper and laundry service, which added great value to our stay.

As a third-generation Mauritian Chinese who has never set foot in China, I return to Meizhou with anxiety and anticipation, only to search for my grandfather's lost loved ones. Before checking into the Atour Hotel in Meizhou, language was my biggest concern, but the fluent English greeting from the front desk manager instantly dispelled my anxiety. At the beginning of my stay, I felt the warmth of home. At midnight snack, the restaurant learned that my trip was a journey to find my roots, and specially prepared authentic Meizhou pickled noodles and Sanji soup. The familiar and unfamiliar flavor of my hometown bloomed on my tongue, as if awakening memories deep in my blood. The attention to detail of the housekeeping lady was even more touching. While doing laundry, she noticed that one button was missing from my clothes. Not only did she silently find a matching one to sew, but she also left a playful and warm note apologizing for her "reckless" behavior. What impressed me the most was their unwavering support on my journey to find my family. Faced with the dilemma of my grandfather's old address disappearing due to the changing times, I am helpless, and without a mainland phone number, I cannot use ride hailing apps, making it difficult to travel. Just when I was at a loss, the security manager took the initiative to lend a helping hand and offered to personally drive me to the police station during his off work hours to search for clues; The front desk manager also expressed without hesitation his willingness to serve as a translator throughout the entire process. From patiently reviewing files at the police station to enthusiastically inquiring door-to-door at the neighborhood committee, they tirelessly accompanied and guided me. This unreserved enthusiasm ultimately paved the way to my loved ones - I successfully found the descendants of my grandfather and brothers! Blood and family ties cross mountains and seas, reuniting with time at this moment. This fulfillment cannot be separated from every angelic staff member of Meizhou Yaduo. And this emotion sublimated again upon leaving the hotel. The hotel specially prepared a large bag of carefully selected Meizhou specialties for me, and when it was handed to me, the sincere words' often come home and take a look 'instantly moistened my eyes. Their meticulous care, empathetic consideration, and selfless dedication not only illuminated my path of seeking roots, but also made me truly experience the sense of belonging to 'home'. Yaduo in Meizhou is not only a stopover on my journey, but also my eternal 'home' in Meizhou. Next time I come back, this will definitely be my top choice.

Nice and clean rooms.

Stayed 4 days 3 nights at Atour Hotel, Baili Plaza, Meizhou, and had a comfortable and pleasant experience. The hotel is modern, clean, and well-maintained, with tasteful decor and a cozy atmosphere. Staff were polite and helpful despite the language barrier. The location is convenient—right next to Baili Plaza with easy access to shopping, food, and local attractions. Rooms were spacious and well-equipped, making it a great base for exploring Meizhou. A solid choice for both business and leisure travellers.

Superb counter staff service. Their hospitality is beyond expectations and have gone the extra mile in their service.Big TQ to the staff in charge of the laundrette. She went the extra mile to fold out clothes and sent them to our room though it was almost midnight. Will stay there again should we visit Meizhou and definitely recommend your hotel to friends. Thumbs up for your great hospitality. Also love the free night buffet.