The Westin Milwaukee

Cleanliness: Guests frequently mention the hotel's cleanliness, emphasizing the rooms and facilities are well-maintained and tidy. Many have noted that the hotel provides a comfortable and quiet environment, which contributes to an overall pleasant stay.

The Westin is literally attached to the same building as my office via a skywalk, so could not be better in terms of location for me. For those wanting to vist Summerfest or the lakefront it is also perfect. This is my first time staying in a Westin, so not sure what the baseline is. It is priced higher than other Marriott properties in Downtown Milwaukee, and quite honestly not sure it lives up to its price. The check-in process went quickly, but the girl initially gave me a super boring room on the 3rd floor looking directly into the skywalk, so anyone walking past could see into the room. As a gold member I expected a little better, and went to ask her about it - to her credit, she found me a much nicer room on the 6th floor, but with the same layout. The room was fresh and clean. Bathroom had too few towels though and for some reason no liners in the bins?! Almost no pressure from the sink taps, but OK pressure from the shower. The stone floor felt cold on my feet. Other than that the room was great. Comfortable bed, TV with decent settop box. The writing desk was perhaps a little narrow so there was barely enough room for my laptop. Breakfast was not included and expensive, so I skipped it. It looked like a cozy bar, with soft dim lighting but I never tried it this time. For the rate I paid, this was a 3 star experience, otherwise it would have been 4.

Rudest hotel staff I have ever encountered. There is no point in calling the front desk as you’ll just be left on hold for an hour