Lake Biwa Marriott Hotel

New view. Many things at the room is centralised. Like when i want cold air con they said only heat is available as its centealized. I cannot control the hot spring water If u need it on u need to contact the front desk and same as if you want to turn it off.

View from room was great, directly facing Biwa Lake. Public bath was quite far from room, had to walk quite a long way and down some stairs to get there.

Nice hotel with good onsen experience also dinner time with good ingredient

Great location, nice lobby, clean room, helpful concierge to assist bookings. Need to request facial cottons and shower caps separately.

Overall experience only so so average……. I don’t expect such a huge hotel giant - Marriott Group has these shortfalls ! Let’s talk about the suggested improvements on facilities provided by hotel:  1) parking facilities - there is no accessible ramps or pavements for customers taking their heavy luggage from the parking areas - the only thing that we can do was to carry these luggages up the staircases to the hotel lobby from the parking area. 2) hotel entrance lay-by - it was raining heavily when I checked out today. I planned to drive my car to the hotel entrance so that my family members can jump into the car and I can load all my luggages to the trunk under the canopy of the hotel entrance. “Luckily”, the canopy is too short and has no such design and finally everybody got into the car and they were ALL WET. I have to load those luggages to the car under the rain…… 3) Onsen (public bath) - nothing to say about this old, obsolete, small public bath without maintanance. 4) staff - I’d say, with the “name” of Marriott, this hotel is really under staff…… Other - nothing to say really

The huge Marriott is complete with great hospitality. The hotel has a cycling route and a sport centre 3 mins walk away with only ¥500 rental per house for normal bikes and gears which is great for the hotel guests and great location for young riders to start the riding. Journey here