Portland Marriott Downtown Waterfront

Location: The hotel is praised for its excellent location, making it convenient for guests to explore nearby attractions and transportation options. This central positioning is frequently highlighted as a major advantage by users.(based on 1 review)

The hotel is in a convenient location downtown and the staff was pleasant. The amenities in the hotel including the M Club and breakfast was welcomed and were fully stocked to enjoy. The gym was expansive and had a good range of equipment overall. The room offered a good view of the city and river. The bed was very comfortable and the floor was quiet overall.

We have stayed at the Portland Marriott Waterfront a number of times because it is conveniently located near Keller Auditorium where we go to see the opera or ballet. I like the hotel, and if you have a river view room, it is nice. I always opt for the "AAA parking package" rate because it includes valet parking along with the AAA discount. The problem seems to be this rate doesn't show up correctly in the hotel's computers so there is often a parking charge on my bill in addition to the parking I have already paid for. This is so frustrating time after time. Usually the desk clerk can straighten it out. Last time we were there, the clerk refused to believe I had the parking package and charged me the $54 anyway. I complained via email to the Room Operations Manager, who sent back a formulaic message about "sharing the feedback" with no mention of refunding the overcharge. I am staying there again in a couple weeks but I am bringing copies of every webpage in the reservation process to prove I am entitled to parking. Really don't like being cheated. Also I hate their stupid "destination fee" thing.