Longueville Manor

Beautiful Grounds and Location: The hotel’s tranquil and meticulously maintained gardens were a highlight for many, offering picturesque views and a relaxing environment. The location was described as convenient yet secluded, with easy access to nearby attractions.

I had spent the week working in Jersey so we decided to extend my stay and my Wife to join me for a long weekend. We thought Longueville Manor would be ideal, supposedly one of the best hotels on the Island, how disappointed we were! The room was dated smelt musky and just lacked being 5 star, a plastic kettle for example. The bed was uncomfortable and we asked for the mattress to be changed, it was to a slightly better one but far from the quality and comfort you would expect. We ate there on the first night, it was a rushed affair, the staff were not trained to the level expected with a desire to rush everything even after we requested a break, we were all done by 8.30, not bad when we sat down at 7.30! The wine cellar is extremely impressive but certainly not matched by the restaurant’s level of service. Breakfast was worse sending back my porridge numerous times as they seemed to think it should be served like a soup! Despite the 5 star price they still charged us for breakfast as we dared to book through a booking agent. This place needs investment in both the rooms and the training of its staff if it wants to be 5 star. During our 3 night stay we didn’t see anyone from management despite complaining about the bed, extraordinary. My Wife received a weak email from them after our stay, prompted by us telling the receptionist how our stay had been, we shared the above with him. The garden and pool area are lovely and the only person who really went the extra mile was Brian on the front door. Bravo, the rest could learn a lot from him.

This was our third consecutive August coming here and it has fast become one of my favorite, and possibly my actual favorite, hotels in the world. It doesn’t overwhelm you with lavishness, but is rather quaint, stylish and sophisticated in a way that sneaks up on you. Don’t get me wrong: Everything here is very picturesque as you would expect an impressive manor to be. It is impossible not to relax just hanging around the pool on a hot day or inside one of their library rooms when it rains. It just doesn’t hit you over the head with it, even though you quickly realize why so many people on this wealthy island keep coming here for special dinners. The restaurant is superb, reminiscent of Michelin-rated dining rooms and with high quality food and service. And even after six nights here, all of them spent eating dinner in the dining room or the adjacent bar lounge, it doesn’t get old. The service throughout the hotel is very friendly and respectful and comes in many cases from staff who have spent years working here. That part makes a difference as well. I have yet to leave Longueville Manor without feeling relaxed and that’s a big reason we keep coming back to Jersey. It’s a great place to decompress and pamper yourself while visiting a fun island. Looking forward to our return trip.