Mandarin Oriental Shenzhen
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All properties in Shenzhen
Mandarin Oriental Shenzhen
2026 China 100 - Luxury Hotels
UpperHills Block A, No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong, China
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We Price Match
Last booked 40 mins ago
Highlights
Free parking
Superb views
Ideal location
Cozy rooms
Varied breakfastShow more
Amenities
Indoor swimming poolFree
Spa
Executive lounge
Gym
Public parkingFree
EV charging station
Priority airport pick-up
Bar
All amenities
Property Description
Honoured with a prestigious double five-star rating from Forbes Travel Guide, One MICHELIN Key, and acclaim among Condé Nast Traveler's Readers' Choice Awards for Best Hotels in China and Asia's 50 Best Bars, Mandarin Oriental, Shenzhen is situated between Lotus Hill Park and Bijia Mountain Park on the top levels of Block A of UpperHills. It offers a panoramic view of the heart of the city and stunning Hong Kong. The luxury property consists of 178 spacious guest rooms, all with breathtaking skyline vistas. The Mandarin Club enhances the guest experience with its exclusive ambience and personalised service. The hotel's total of eight distinctive restaurants and bars makes it a destination dining location in Shenzhen. The Forbes five-star rated Mandarin Oriental Spa features signature wellness treatments, along with a fitness centre and an indoor lap pool with a 30-metre-high sky roof. The Cube, a unique landmark in Futian district, is an independent meeting space offering 1,500 sqm of event space. The Gallery, on the 77th floor, is one of the highest banquet spaces in the city.
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9.5/10
So good hotel, we like so much. The breakfast is perfect
All 1,339 reviews
Surroundings
Metro: Donggualing
(840m)
Metro: Lianhuacun
(1.1 km)
Airport: Shenzhen Bao'an International Airport
(38.7 km)
Train: Futian Railway Station
(4.8 km)
Train: Shenzhen Railway Station
(8.3 km)
Landmarks: Bijiashan Park
(1.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe View Suite
1 King bed
114m² | Floor: 67,69-72
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Check Availability
11
Oriental Suite
1 King bed
190m² | Floor: 73
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Check Availability
4
Premier View Room (King Bed)
1 King bed
70-76m² | Floor: 67-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Check Availability
4
Deluxe View Room (King Bed)
1 King bed
56m² | Floor: 67-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Check Availability
11
Presidential Suite
1 King bed
400m² | Floor: 74
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Check Availability
10
Younger Fans Deluxe View Room (King Bed)
1 King bed
56m² | Floor: 67-75
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Check Availability
8
Younger Fans Premier View Room (King Bed)
1 King bed
70-76m² | Floor: 67-75
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Check Availability
5
Club Skyline View Room (King Bed)
1 King bed
70-76m² | Floor: 67-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Check Availability
5
Skyline View Suite
1 King bed
114m² | Floor: 67-72,74-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Check Availability
5
Club Skyline View Room (Twin Bed)
2 Single bed
76m² | Floor: 67-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Check Availability
4
Premier View Room (Twin Bed)
2 Single bed
76m² | Floor: 69-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Check Availability
4
Skyline View Room (Twin Bed)
2 Single bed
63m² | Floor: 68-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Check Availability
8
Mandarin Suite
1 King bed
190m² | Floor: 73
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
1,339 reviews
- Cleanliness9.6
- Amenities9.5
- Location9.6
- Service9.4
Average for similar properties in Shenzhen
Review summary
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Room Quality: Rooms are described as spacious, clean, and comfortable with breathtaking views over Shenzhen and Hong Kong. The thoughtful interior design and modern comforts like Bluetooth speakers enhance the stay experience.(based on 67 reviews)
Guest User
September 8, 2025
Beautiful hotel. Great Service. Excellent food, especially the afternoon tea. Will surely visit again next time.
AWYF
August 24, 2025
Very good experience with top notch services. The room is very nice and comfortable. The view is stunning.
marinakrainiukova
August 27, 2025
So good hotel, we like so much. The breakfast is perfect
M525260****
May 31, 2025
Overall, my stay was pleasant—the room was exceptional (spacious, elegant, and spotless), and the pool was truly unforgettable.
That said, I noticed signs of budget constraints in a few areas:
The welcome fruit platter felt minimal for MO’s luxury standard.
The MO Club experience surprised me: the food selection was limited (unlike other MO properties), and the lounge’s location lacked the usual exclusivity. Most strikingly, it was my first time at an MO Club where afternoon tea required self-service for cakes and breakfast wasn’t offered.
However, the staff’s professionalism and warmth shone brightly—a reminder of MO’s core values. Special thanks to Bonnie and Fleta Fang for their attentive service. Wishing Fleta a fruitful internship and brilliant future ahead!
While not the flawless MO experience I’d hoped for, the team’s dedication made it memorable.
Guest User
August 3, 2025
It’s an amazing trip and will highly recommend it.
_WeChat281191****
April 9, 2025
The highest Mandarin Oriental hotel with sky lobby at 78th floor.
#mandarinorientalhotel #mandarinorientalshenzhen #shenzhen #china
Guest User
October 25, 2025
This is a first class hotel, as one would expect of a Mandarin Oriental. But what stands out, besides the fantastic property, amenities and location, was the service. Whether at the Mo Bar, the check-in, the concierge, they were uniformly outstanding! The concierge also helped me with a purchase and went beyond their norms to assist.
Definitely recommend and will be coming back!
Eddyhhh
April 21, 2025
Had an amazing stay with my family, room was spacious with stunning view and everything was taken with care.
Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Spa
Additional charge
Executive lounge
Gym
Public parking
Free
EV charging station
Priority airport pick-up
Additional charge
Bar
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Multi-function room
Secretarial services
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Indoor swimming pool
Spa
Executive lounge
Gym
Bar
Cafe
Conference room
Multi-function room
8 Restaurants
TAPAS 77
Business hours: [Mon - Fri] 17:00-22:30,[Sat - Sun] 11:30-14:00, 17:00-22:30, 17:00-22:30
文华饼房 The Mandarin Cake Shop
Business hours: [Mon - Sun] 10:00-19:00
东湾-由辉师傅主理 The Bay by Chef Fei
Cuisine: Cantonese
Business hours: [Sat - Sun] 10:30-14:30, 17:30-21:30,[Mon - Fri] 11:00-14:30, 17:30-21:30
叁餐 Bazaar
Cuisine: Asian
Business hours: [Mon - Wed] 06:30-10:30, 11:30-14:30, 17:30-22:00,[Sat - Sun] 06:30-10:30, 12:00-14:30, 18:00-21:30,[Thurs - Fri] 06:30-10:30, 11:30-14:30, 18:00-21:30
莲廊 LIAN Lounge
Business hours: [Mon - Sun] 12:00-20:00
酒吧·MO Bar
Business hours: [Mon - Thurs,Sun] 18:00-01:00 the next day,[Fri - Sat] 18:00-02:00 the next day
一目 RIN
Cuisine: Japanese
Business hours: [Tues - Sat] 17:00-22:30
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
OPUS 388
Business hours: [Wed - Sun] 17:00-22:30
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Towels
Pool lounge
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Limited parking spaces Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Multi-function room
Secretarial services
Multimedia display system
Conference room
Fax/copying service
Wedding service
Front desk services
24-hour front desk
Lockers available
Concierge service
Express check-in and check-out
Bellhop
Luggage storage
Free
Wake-up call
Currency exchange
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Bar
Lobby bar
Room service
Public areas
Shopping mall
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Water purifier
Elevator
Ventilation system
Humidifier
No smoking in public areas
Smoking area
Health & wellness
Gym
Spa
Additional charge
Haircuts
Body care
Yoga session
Cleaning services
Laundry service (off-site)
Clothes dryer
Clothes steamer
Laundry detergent
Dry cleaning
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Stroller
Kids' board games/puzzles
Books and videos for kids
Accessibility
Accessible rooms available
Safety & security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 16 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children under 1 year old | Extra crib: Free |
Children 1 year old | CNY 583.00 (approx. PLN 300.21) per person per night Extra crib: Free |
Children 2 years old and over | CNY 583.00 (approx. PLN 300.21) per person per night |
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 154.00 (approx. PLN 79.30) per person |
Children 12–17 years old | CNY 308.00 (approx. PLN 158.60) per person |
Adult | Buffet:CNY 308.00 (approx. PLN 158.60) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 3,000.00 (approx. PLN 1,544.79) per night.
Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 178
Phone:+86-755-88026888
Honoured with a prestigious double five-star rating from Forbes Travel Guide, One MICHELIN Key, and acclaim among Condé Nast Traveler's Readers' Choice Awards for Best Hotels in China and Asia's 50 Best Bars, Mandarin Oriental, Shenzhen is situated between Lotus Hill Park and Bijia Mountain Park on the top levels of Block A of UpperHills. It offers a panoramic view of the heart of the city and stunning Hong Kong. The luxury property consists of 178 spacious guest rooms, all with breathtaking skyline vistas. The Mandarin Club enhances the guest experience with its exclusive ambience and personalised service. The hotel's total of eight distinctive restaurants and bars makes it a destination dining location in Shenzhen. The Forbes five-star rated Mandarin Oriental Spa features signature wellness treatments, along with a fitness centre and an indoor lap pool with a 30-metre-high sky roof. The Cube, a unique landmark in Futian district, is an independent meeting space offering 1,500 sqm of event space. The Gallery, on the 77th floor, is one of the highest banquet spaces in the city.
Frequently Asked Questions
What are the check-in and check-out times at Mandarin Oriental Shenzhen?
Check-in at Mandarin Oriental Shenzhen is 15:00, and the check-out time is until 12:00.What are the check-in and check-out times at Mandarin Oriental Shenzhen?
Is there a pool at Mandarin Oriental Shenzhen?
Yes, Mandarin Oriental Shenzhen has a pool.Is there a pool at Mandarin Oriental Shenzhen?
Is Mandarin Oriental Shenzhen pet friendly?
No, pets are not allowed at Mandarin Oriental Shenzhen.Is Mandarin Oriental Shenzhen pet friendly?
Does Mandarin Oriental Shenzhen serve breakfast?
Yes, Mandarin Oriental Shenzhen serves highly-rated breakfast.
Breakfast option(s): Western, Chinese. Does Mandarin Oriental Shenzhen serve breakfast?
How much does it cost to stay at Mandarin Oriental Shenzhen?
Prices at Mandarin Oriental Shenzhen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Mandarin Oriental Shenzhen?
How to get from the closest airport to Mandarin Oriental Shenzhen?
The closest airport is Shenzhen Bao'an International Airport, and it is about 41 mins from hotel by car (38.7 km).How to get from the closest airport to Mandarin Oriental Shenzhen?
What is Mandarin Oriental Shenzhen cancellation policy ?
Typically, cancellations of Mandarin Oriental Shenzhen can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is Mandarin Oriental Shenzhen cancellation policy ?
Which popular attractions are close to Mandarin Oriental Shenzhen?
Mandarin Oriental Shenzhen nearby attractions include Bijiashan Park, 1.0 km from your search (straight-line distance).Which popular attractions are close to Mandarin Oriental Shenzhen?
Does Mandarin Oriental Shenzhen have airport shuttle service?
Yes, Mandarin Oriental Shenzhen has airport shuttle service.Does Mandarin Oriental Shenzhen have airport shuttle service?
Can I park at Mandarin Oriental Shenzhen?
Yes, Mandarin Oriental Shenzhen could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Mandarin Oriental Shenzhen.Can I park at Mandarin Oriental Shenzhen?
About This Property
| Nearest Airport | Shenzhen Bao'an International Airport |
|---|---|
| Distance to Airport | 38.67KM |
| Nearest Train Station | Futian Railway Station |
| Distance to Train Station | 4.82KM |
| Nearest Subway Station | Donggualing |
| Distance to Subway Station | 0.72KM |
| Average Price From | PLN13335 |
| Hotel Star Rating | 5 |