Hotel Palafitos Overwater Bungalows

Perfect! Nice place and service!

The items “included” (their more inclusive program) made this vacation special. First class private transport from Cancun airport (and back again). When we arrived Alberto, the luggage transporter via golf cart, was also full of helpful advice and very friendly. Our AM & PM butlers (William & Pilar) also were very helpful and friendly and gave us a nice happy anniversary and happy birthday surprise. Upon checkin they connected us via WhatsApp and stayed in contact daily. Our concierge (Antonia) was also very helpful and friendly. Our beach butler (Alvaro) was also very helpful and friendly and worked hard to make us happy and answer questions. All the staff we encountered at Restaurants and rooms and at Spa went above and beyond to be helpful and provide us with what we needed. Especially those I have mentioned by name. All the restaurant meals (we tried 4 Restaurants plus the Thursday evening Mexican buffet and show and the afternoon beach area BBQ) had great menus and the food had amazing flavor and taste. We enjoyed watching the area wildlife (birds and fish) from our deck. We also watched Coati and lizards. Even though we didn’t use kayaks or paddle boards or catamaran we enjoyed watching. There are other amenities we did not try. The beach is beautiful and well kept. So are the pools. The entertainment was very good. We went to the ice cream/coffee shop daily for coconut ice cream. Just wish it was open later.

This was our second trip to Palifitos Overwater Bungalows to celebrate our anniversary and again, it exceeded expectations. Everything about the location, accommodations, service & food are 5 Stars! We will see you again next year ♥️

Great resort and staff, Alberto is amazing and cannot do eno7gh for you, food great and service is fantastic, stayed on the Bungalows and was a great experience

Our experience was incredible, we came here for our honeymoon and couldn’t have imagined a better trip. The service was great (Ferdinand, William, and Fernando were such a pleasure and always checked in on us). The food variety was incredible and the food was absolutely delicious! Thank you to everyone at the Palafitos, including the cleaners, room service, activity directors, and chefs/waiters. Can’t wait to come back!

We will be back! We loved the bungalow!!! The staff was amazing! Fernando, Randy, Alberto we amount our favorites! There professionalism and character was unmatched!! Food ⭐️⭐️⭐️⭐️⭐️ amazing!!