Sofitel Grand Sopot

Best service ever, love this hotel ❤️🙏

This is a tricky review to write because the Grand Hotel Sopot is beautiful, historic and perfectly placed but not worth £400 per night and in my opinion, is not a five star hotel. It's probably a four star and I would like to have given it a 3 1/2 review but that's not an option. It is a gorgeous looking hotel from the beach and the sea views are amazing. Sunbeds are plentiful. The service is great. The room we had was tired though, and it had spiders (I counted four). The bed was very comfortable but the over bath shower was awful (again £400/night). The woodwork was scruffy. Breakfast was very good, and had many choices. I really liked the Grand Hotel Sopot but would probably look for another option on another visit. This is not a 5 star Sofitel.

A grand old hotel in a prime location right on the water. The property exudes historic charm, though the reception area and expansive hallways are in need of some attention — the carpet, for instance, is visibly buckled in several areas and detracts from the otherwise elegant atmosphere. There’s a small bar just off the lobby leading into the grand dining room. We especially enjoyed relaxing with spritzes on the beautiful grounds that border the beach — a lovely setting for an afternoon break. We arrived around noon, and reception kindly offered to notify us when our two rooms were ready, which she believed would be ahead of the standard check-in time. Unfortunately, we never received any update, and when we returned later, our keys were simply waiting on the counter. We had booked Luxury Rooms (seaside view, two single beds combined as a king, no balcony). One room matched the representative photo from our confirmation, but the second was an attic-style room — quite possibly the least appealing room we’ve ever been offered. Thankfully, the staff quickly resolved the issue, upgrading us to a stunning oceanfront room and upgrading our traveling companion as well (also a perk - when available - of using our Travel Advisor). There is a "strand" that parallels the ocean between the hotel and the beach, that was wonderful with restaurants scattered along the way in and around the various beach clubs. The charming Sopot downtown is also a short walk from the hotel, it was a great location for us. The breakfast buffet was abundant and delicious, offering a wide variety of options. One disappointment, however, was the handling of the $100 credit per room we received through our Travel Advisor. At most hotels, this credit can be applied toward spa services, restaurant, bar, or even the final bill. At the Grand Hotel Sopot, it could only be used in the restaurant or bar — and all at once. Since breakfast was included, we didn’t dine in for lunch, and we preferred to explore local restaurants for dinner. Unfortunately, they had no way to debit the balance gradually (for example, with cocktails), so we ended up using the credit to purchase a $25 USD bottle of vodka for $200 USD — an unnecessarily restrictive policy that left a poor final impression.

The Grand Hotel is stunning and outside appearance is spectacular. Must be honest we did not stay here but we had a drink in the bar. It’s nice but the stunning and amazing appearance of the outside does not carry through to the interior. It is nice and the view from the bar over the private beach is special. The corridors and stairway and lobby is nice but not the wow I expected. The bathroom was very nice but the entrance door opened out on to the corridor and had the look of a steel door on a ferry. I was expecting ultimate luxury but did not feel it. The private beach, spa and private parking give it five star status.