Kona Palace in Captain Cook

The place was difficult to find and when we did our room had been opened for us . After contacting Rebecca , I had to get information on the internet as there were not one instruction about the place . Also, she said there was no need to lock out place up . And would not give us a code . She said it was safe . We were not apart of the B and B with most rooms . Ours suite was below and separate. When I asked her about breakfast I was told it was not included . I sent her a picture of the description where it said we received breakfast . Oh well . During our three nights there , we were the only people at Kona Palace. The views were spectacular, but the garbage had not been picked up and the place was dirty . Example , floors and some glassware . Plus the toilet . This is the first negative review I have ever really given and we stay at a lot of places every year . We checked out at 7:45 am this morning and curious if anyone , owner / housekeeper stopped by.

Paradisew I've travelled a lot over the last 4 decades and Kona Palace has the best view of any property I've stayed in. It is cozy and secluded and it was amazing just to sit on the patio and watch the sun come up from the side of a mountain! The surrounding foliage is beautiful and the accomodations are comfortable. The cherry on top was finding we had a hot tub!

Two more signs would really make the difference for those that did not talk to The host in advance. Rebecca, was very kind and gave us an nice greeting upon arrival. But what we didn’t expect, was a smack in the face aroma of roasted brussels sprouts! I was so grossed out because it permeated everywhere and into our room. The other immediate outer was that of tide detergent. It actually stuck to my clothes after we left . The house is an interesting design with a grand, central room and guest rooms leading off the great room. Additionally, the kitchen and a lanai are connected to the great room. It’s a pretty home……. buuuttttt…it definitely needs a deep cleaning. There are far too many, very old and outdated items that need to go. I’m not talking about antiques, I’m talking about thrift store finds of 80’s type things that detract from the property rather than enhance. Don’t open the main kitchen refrigerator. That’s where your breakfast comes from! And the refrigerator on the lanai …leftover condiments that are outdated and gross. We stayed in the room with the giant tub and blue Ocean view. What’s the giant box of used soap for underneath the sink? Ummm! Weird. There’s a funny glass swan that sits on a column of plaster Paris in the bathroom. It’s meant to be a nightlight, but it doesn’t work. 🙄