Pan Pacific Suzhou
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1 room, 2 adults, 0 children
All properties in Suzhou
Pan Pacific Suzhou
No. 6 of Cultural Hotels in Jiangsu
No. 259 Xinshi Road, Gusu District, Suzhou, Jiangsu, 215007, China
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Last booked 3 mins ago







China travel essentials
English-speaking staff
Easy to reach
Most card payments accepted
Airport pick-up available
Great viewsShow more
Amenities
Indoor swimming poolFree
Spa
Gym
Private parkingFree
EV charging station
Priority airport pick-up
Car rentals
Tennis court
All amenities
Property Description
Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL.
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9.4/10
Great hotel with scenic places connected to the hotel. Great service and meals
All 10,418 reviews
Surroundings
Metro: Xinshiqiao
(510m)
Metro: Nanmen
(640m)
Airport: Wuxi Shuofang Airport
(39.6 km)
Train: Suzhou Railway Station
(6.2 km)
Train: Suzhou Industrial Park Railway Station
(12.9 km)
Landmarks: Ruiguang Tower
(200m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Premier Twin
2 Single bed
32-36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
5
Family Triple Room
1 Queen bed and 1 Single bed
36m² | Floor: 1,3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
6
Triple Bedroom Executive Suite
Bedroom 1:2 Single bed ● Bedroom 2:2 Single bed ● Bedroom 3:1 Queen bed
153m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
5
Executive Suite
1 Queen bed
105m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Family Suite
Bedroom 1:1 Queen bed ● Living Room:1 Single bed
64m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Check Availability
4
Deluxe Suite
1 Queen bed
64m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
5
Premier King
1 Queen bed
32-36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
3
Standard 2-bed Room
2 Single bed
30-32m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
6
Two Bedroom Executive Suite
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
110m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
3
Superior Queen Room
1 Queen bed
30-32m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
5
Premier View Twin
2 Single bed
32-36m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
3
Premier King Grande
1 King bed
32m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Family King Room
1 Queen bed and 1 Sofa bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
6
Premier View King
1 Queen bed
32-36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
11
Wu Gong Hall
Bedroom 1:1 King bed ● Bedroom 2:1 Queen bed ● Bedroom 3:2 Single bed
1000m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Tableware
Check Availability
5
Premier Balcony King
1 Queen bed
36m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Family Two Bedrooms
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
64m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Executive Pagpda Suite
1 Queen bed
64m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Premier Balcony Suite
1 Queen bed
68m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
5
Deluxe Twin
2 Single bed
32-36m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
5
Deluxe King
1 Queen bed
32-36m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Premier Balcony Twin
2 Single bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
10,418 reviews
- Cleanliness9.4
- Amenities9.2
- Location9.6
- Service9.3
Average for similar properties in Suzhou

Review summary
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Service Quality: Guests consistently praise the friendly and attentive staff, highlighting their willingness to assist with various requests and the smooth check-in and check-out processes. The warm hospitality contributes to a welcoming and memorable stay.(based on 3,306 reviews)
anita_j****
December 3, 2025
有點沒落的五星級酒店,房間設施都有點落後了。
衞生間馬桶座圈很簡陋,淋浴頭出水略小,一次性拖鞋材質太單薄沐浴用品品質非常一般。還有那個梳化床真的有點一言難盡!優點在於憑房卡可以多次進出盤門景區,晚飯後去散步看看夜景挺不錯!配套的中餐廳菜價挺親民,早餐種類豐富。
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zenn80
December 4, 2025
Nice scenary and we were given quiet rooms as requested. Environment was nice, excellent cleaniness. The only drawback was the room was too hot as cannot set Aircon during winter, but front desk offered to send us fan which we declined as we were staying for a night.
M311954****
December 3, 2025
臨時決定帶娃去蘇州玩兩天,酒店選了幾個,但都不是很滿意的感覺,無意中翻到這家,一眼就覺得非常棒,感覺很有蘇州特色,定了後還有點擔心,結果一到酒店就覺得好漂亮,古色古香,每一處都是風景。酒店的前台,客房服務都非常熱情友好,孩子餵魚喂的很開心,盤門好像後花園,去逛一圈非常方便,附近還有滄浪亭可園。酒店的自助早餐選擇很多,味道也不錯。大人小孩都住的超級開心,唯一不足的是小童室內遊樂場有點小有點舊。
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khoetan
December 3, 2025
V Chinese feel hotel with many amenities all within 6 mins by car. Hotel is cleaner with 5 star rating. Will stay here again if I’m back for visit
Guest User
December 2, 2025
酒店房間非常乾淨,園林式的酒店讓人一進酒店就彷彿置身景區,旁邊的盤門景區也可以隨時進入遊玩,非常方便。
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Anonymous User
December 1, 2025
This hotel is huge! I walked around for 10 mins and still had trouble finding my room. But once in the room, it was super comfy - quiet and good bedding for a great night’s sleep. Hotel guest also has free entry to the Pan men tourist attraction, which was a great place to do your morning walk.
Iga S
November 27, 2025
I had a wonderful stay at Pan Pacific Suzhou. The rooms were very clean, the amenities were excellent, and I really enjoyed the free activities the hotel offers — they made the stay feel special and relaxing. The only downside was the WiFi in the Garden Wing, which was very weak and often unusable. Apart from that, everything else was great, and I would happily stay again.
Anonymous User
November 30, 2025
Service was excellent, with attentive and friendly staff. The room was comfortable but felt slightly dated; upgrading the facilities would further enhance the experience.
服务和客房服务都非常出色,员工也很贴心友善。房间虽然舒适,但稍显老旧,如果设施能够升级,会让入住体验更好。
Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Spa
Additional charge
Gym
Private parking
Free
EV charging station
Priority airport pick-up
Additional charge
Car rentals
Tennis court
Golf simulator
5 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Secretarial services
Service robots
Children's pool
Playground
Free
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Laundry room
Indoor swimming pool
Gym
5 Restaurants
Conference room
Multi-function room
Playground
5 Restaurants
海天楼(中餐厅)
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Ambience: Traditional
Dining options: Reservations available
西餐厅
Style: Buffet
Cuisine: Asian
Open for: Breakfast, Dinner
Ambience: Traditional, Romantic
吴宫瑞面
Cuisine: Asian
Open for: Breakfast, Lunch, Dinner
Ambience: Traditional, Romantic
Sun Ray禧禾意大利灵感餐厅
Style: A la carte
Cuisine: Italian
Open for: Lunch, Dinner
Ambience: Romantic
Dining options: Reservations available
塔影咖啡
Style: A la carte
Ambience: Modern
Business hours: [Mon - Sun] 10:00-18:00
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming poolFree
Pool with view
Towels
Adults only
Opening times
Business hours
Outdoor swimming poolTemporarily closed
Pool with view
Towels
Pool umbrellas
No restrictions
Opening times
Business hours
Notice
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Station pick-up service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Conference room
Additional charge
Postal service
Fax/copying service
Wedding service
Multi-function room
Secretarial services
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Bellhop
Luggage storage
Free
Wake-up call
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Room service
Public areas
Elevator
Ventilation system
Service robots
No smoking in public areas
Smoking area
Garden
Gift shop
PA and sound system
Non-smoking floor
Health & wellness
Tennis court
Golf simulator
Gym
Spa
Additional charge
Hair removal
Body care
Body contouring
Cleaning services
Clothes dryer
Clothes steamer
Laundry room
Dry cleaning
Additional charge
Ironing service
Laundry service (off-site)
Laundry service (on-site)
Additional charge
Facilities for children
Children's bathrobes
Children's slippers
Children's toothbrushes
Playground
Free
Children's pool
Accessibility
Handrails on stairs
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Height | Fee |
|---|---|
Children under 1.4m in height | Free |
Children over 1.4m in height | CNY 68.00 (approx. QAR 35.06) per person |
Adult | Buffet:CNY 68.00 (approx. QAR 35.06) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. QAR 257.73) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit Refundwithin 7 days after check-out, deposits can be returned to the original account of payment or not to the original account of payment.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1999
- Renovated: 2020
- Number of Rooms: 336
Phone:+86-512-65103388
Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL.
Located in the Historic Ancient Town area and adjacent to the Panmen Gate scenery spot, Pan Pacific Suzhou has easy access to a wide range of the city’s famous attractions. It makes convenient public transportation from the hotel with just 5 minutes’ walk to the Metro Line 4 Nan Men Station and Line 5 Xin Shi Qiao Station. The hotel holds exquisite features of scenic gardens, sculptured bridges, rushing water and towers to display the history and culture of this garden city in China. Each of the rooms and suites at the hotel offers you a refreshing garden view or the spectacular sight of the Panmen Scenery, even a view of famous Ruiguang Pagoda from some ones. All guestrooms feature high-speed Internet access, a work desk station and other conveniences for business and leisure travellers. Garden Brasserie is an all-day-dining restaurant offering a wide variety of Asian and Western dish for buffets and a la carte. Hai Tien Lo Chinese restaurant features authentic Suzhou cuisine, well-known Huaiyang cuisine and specialties from other parts in China. Guests can experience the hotel’s state-of-the-art fitness centre outfitted with latest equipment, picturesque outdoor swimming pool and temperature-controlled indoor swimming pool to rejuvenate your soul, as well as, Children Playroom.
Located in the Historic Ancient Town area and adjacent to the Panmen Gate scenery spot, Pan Pacific Suzhou has easy access to a wide range of the city’s famous attractions. It makes convenient public transportation from the hotel with just 5 minutes’ walk to the Metro Line 4 Nan Men Station and Line 5 Xin Shi Qiao Station. The hotel holds exquisite features of scenic gardens, sculptured bridges, rushing water and towers to display the history and culture of this garden city in China. Each of the rooms and suites at the hotel offers you a refreshing garden view or the spectacular sight of the Panmen Scenery, even a view of famous Ruiguang Pagoda from some ones. All guestrooms feature high-speed Internet access, a work desk station and other conveniences for business and leisure travellers. Garden Brasserie is an all-day-dining restaurant offering a wide variety of Asian and Western dish for buffets and a la carte. Hai Tien Lo Chinese restaurant features authentic Suzhou cuisine, well-known Huaiyang cuisine and specialties from other parts in China. Guests can experience the hotel’s state-of-the-art fitness centre outfitted with latest equipment, picturesque outdoor swimming pool and temperature-controlled indoor swimming pool to rejuvenate your soul, as well as, Children Playroom.
Frequently Asked Questions
What are the check-in and check-out times at Pan Pacific Suzhou?
Check-in at Pan Pacific Suzhou is 15:00, and the check-out time is until 12:00.What are the check-in and check-out times at Pan Pacific Suzhou?
Is there a pool at Pan Pacific Suzhou?
Yes, Pan Pacific Suzhou has a pool.Is there a pool at Pan Pacific Suzhou?
Is Pan Pacific Suzhou pet friendly?
No, pets are not allowed at Pan Pacific Suzhou.Is Pan Pacific Suzhou pet friendly?
Does Pan Pacific Suzhou serve breakfast?
Yes, Pan Pacific Suzhou serves highly-rated breakfast.
Breakfast option(s): Western, Chinese. Does Pan Pacific Suzhou serve breakfast?
How much does it cost to stay at Pan Pacific Suzhou?
Prices at Pan Pacific Suzhou are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Pan Pacific Suzhou?
How to get from the closest airport to Pan Pacific Suzhou?
The closest airport is Wuxi Shuofang Airport, and it is about 55 mins from hotel by car (39.6 km).How to get from the closest airport to Pan Pacific Suzhou?
What is Pan Pacific Suzhou cancellation policy ?
Typically, cancellations of Pan Pacific Suzhou can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is Pan Pacific Suzhou cancellation policy ?
Which popular attractions are close to Pan Pacific Suzhou?
Pan Pacific Suzhou nearby attractions include Ruiguang Tower, 200m from your search (straight-line distance).Which popular attractions are close to Pan Pacific Suzhou?
Does Pan Pacific Suzhou have airport shuttle service?
Yes, Pan Pacific Suzhou has airport shuttle service.Does Pan Pacific Suzhou have airport shuttle service?
Can I park at Pan Pacific Suzhou?
Yes, Pan Pacific Suzhou could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Pan Pacific Suzhou.Can I park at Pan Pacific Suzhou?
About This Property
| Nearest Airport | Wuxi Shuofang Airport |
|---|---|
| Distance to Airport | 40.38KM |
| Nearest Train Station | Suzhou Railway Station |
| Distance to Train Station | 6.21KM |
| Nearest Subway Station | Xinshiqiao |
| Distance to Subway Station | 0.51KM |
| Average Price From | QAR662 |
| Hotel Star Rating | 5 |



















