Novotel Suzhou Tai Lake Santeh
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Novotel Suzhou Tai Lake Santeh

No. 8 of Hot Spring Hotels in Suzhou
No. 3888, Taihu Lake Ring Avenue, Xukou Town, Wuzhong District, Suzhou, Jiangsu, 215105, China
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hotel overview picture
Last booked 2 hrs ago
Highlights
Most card payments accepted
Lots to do
Great views
Varied breakfast
Free parking
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Amenities
Indoor swimming poolFree
Hot springs
Hiking
Massage room
Executive lounge
Gym
ParkingFree
EV charging station
All amenities
Property Description
The Novotel Suzhou Tai Lake Santeh is located between Dongshan Mountain and Xishan Mountain within close proximity of Taihu Lake. 
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9.3/10
Very Good
Very good place for a weekend with kids
All 1,922 reviews
Surroundings
Metro: Huadun
(4.6 km)
Metro: Xukou
(5.1 km)
Airport: Wuxi Shuofang Airport
(44.7 km)
Train: Suzhou Railway Station
(24.5 km)
Train: Suzhou New Area Railway Station
(24.8 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

12

King Deluxe One Bedroom Suite

1 King bed and 1 Sofa bed
65m² | Floor: 2,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Garden View Selected Big Bed Room

1 King bed
40m² | Floor: 1-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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11

Executive Superior Garden Hot Tub Suite

1 King bed and 1 Sofa bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Garden View Twin Room

2 Single bed
40m² | Floor: 1-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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2

Garden View Big Bed Room

1 King bed
40m² | Floor: 1,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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8

Hot Spring Suite (Double Bed)

1 King bed
35m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Room Details
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10

Executive Superior Suite

1 King bed and 1 Sofa bed
50m² | Floor: 2,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

Hot Spring Suite (2 Beds)

2 Single bed
35m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Room Details
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10

Taihu Grand Suite

1 King bed
153m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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11

Starry Sky King Room

1 King bed
35m² | Floor: 6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Taoyou Twin Room

2 Single bed
40m² | Floor: 1-3,5
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
10

Executive Deluxe Garden Hot Tub Suite

1 King bed and 1 Sofa bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

9.3/10
Very Good
1,922 reviews
  • Cleanliness9.4
  • Amenities9.2
  • Location9.4
  • Service9.3
Average for similar properties in Suzhou
Most Mentioned
Review summary
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Cleanliness: Rooms are consistently described as clean and spacious, with good hygiene standards maintained throughout the hotel. The hot springs and pools are also noted for their cleanliness, ensuring a comfortable experience for guests.(based on 676 reviews)
A‍n‍d‍y‍ ‍B‍e‍b‍b
May 25, 2025
Fantastic stay! Beautiful location , stunning hot springs and delicious food. We will be back for sure!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 20, 2025
Very good place for a weekend with kids
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 27, 2025
Big rooms nice swimming pools, very basic food and no English speaking reception, but anyway very kind. A little bit far away from the city
r‍o‍b‍y‍n‍w‍h‍a‍l‍e‍y
January 26, 2025
Amazing stay, warm clean rooms. The hot spring facilities are well worth the trip. Highly recommend.
M‍o‍A‍l‍a‍n‍t‍e‍h
October 27, 2024
Our stay at the Novotel Suzhou was nothing short of memorable! From the moment we arrived, we were greeted with warm smiles and exceptional service, which set the tone for an amazing experience for our entire family. The hotel itself is beautiful, with a modern yet inviting ambiance that instantly made us feel at ease. We were particularly impressed by the range of facilities that catered to everyone in the family. The hot springs were a highlight for us, providing a tranquil escape and a perfect way to unwind and rejuvenate. The water was just right, and the surroundings were serene, adding to the overall relaxing atmosphere. The swimming pool was also a big hit, especially with the kids. Spacious and well-maintained, it offered plenty of room for swimming, splashing, and simply having fun. The kids’ playground was another wonderful feature that our children absolutely loved. It was well-designed, safe, and filled with engaging activities that kept them entertained while we enjoyed a bit of downtime. Food at the Novotel Suzhou was a true treat! The morning brunch had a diverse selection of delicious items that catered to all tastes. Everything was fresh, flavorful, and beautifully presented, making each meal a delightful experience. We looked forward to each dining experience, knowing there was something new to try and savor. The afternoon brunch was another stand-out feature. It was a luxurious affair with a mix of international and local flavors that kept us coming back for more. The chefs clearly took pride in their craft, and it showed in every dish. Overall, our stay at the Novotel Suzhou was filled with wonderful moments, from relaxing in the hot springs to enjoying family time at the pool and playground. We couldn’t have asked for a better place to create lasting family memories, and we’re already looking forward to our next visit!
M‍a‍r‍i‍o‍-‍f‍e‍r‍r‍a‍r‍e‍l‍l‍o
June 17, 2024
Fantastic stay. Big lousy about the room. Big, cleaned and well maintained. The pools are nice but needs to be cleaned better.
K‍.‍S‍h‍e‍l‍t‍o‍n
January 24, 2025
It was a wonderful hotel with easy access to local park, museum and theatre. The private outside spa was great and the inside hotel room was large had many amenities. We would stay there again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 21, 2024
Very nice location and structure. The breakfast was Amazing.

Services & Amenities

Indoor swimming pool
Hot springs
Gym
Cardroom
3 Restaurants
Conference room
Multi-function room
Karaoke
Playground
Kids' club
3 Restaurants
太湖诺富特·食宜餐厅
Cuisine: Chinese
Open for: Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 10:00-21:30
美食吧
No additional info available
三德大酒店-户外咖啡座
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming poolFree
Outdoor swimming poolTemporarily closed
Parking
Transportation
Front desk services
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: 00:00–12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
HeightFee
Children under 1.4m in height
Free
Children over 1.4m in height
CNY 128.00 (approx. QAR 65.98) per person
Adult
Buffet:CNY 128.00 (approx. QAR 65.98) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2019
  • Number of Rooms: 169
Phone:+86-512-65988028
The Novotel Suzhou Tai Lake Santeh is located between Dongshan Mountain and Xishan Mountain within close proximity of Taihu Lake. 

There are three restaurants offering Cantonese, Western and Japanese cuisines. This Suzhou hotel also has a banquet hall large enough to hold 300 people.

Those with leisure time may choose not only from various indoor facilities including fitness facilities, but also from various outdoor facilities including a tennis court.

Frequently Asked Questions

What are the check-in and check-out times at Novotel Suzhou Tai Lake Santeh?

Check-in at Novotel Suzhou Tai Lake Santeh is 15:00, and the check-out time is until 12:00.

Is there a pool at Novotel Suzhou Tai Lake Santeh?

Yes, Novotel Suzhou Tai Lake Santeh has a pool.

Is Novotel Suzhou Tai Lake Santeh pet friendly?

No, pets are not allowed at Novotel Suzhou Tai Lake Santeh.

Does Novotel Suzhou Tai Lake Santeh serve breakfast?

Yes, Novotel Suzhou Tai Lake Santeh serves highly-rated breakfast. Breakfast option(s): Western, Chinese.

How much does it cost to stay at Novotel Suzhou Tai Lake Santeh?

Prices at Novotel Suzhou Tai Lake Santeh are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Novotel Suzhou Tai Lake Santeh?

The closest airport is Wuxi Shuofang Airport, and it is about 52 mins from hotel by car (44.7 km).

What is Novotel Suzhou Tai Lake Santeh cancellation policy ?

Typically, cancellations of Novotel Suzhou Tai Lake Santeh can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

Which popular attractions are close to Novotel Suzhou Tai Lake Santeh?

Novotel Suzhou Tai Lake Santeh nearby attractions include Suzhou Taihu Hubin National Wetland Park, 5.1 km from your search (straight-line distance).

Does Novotel Suzhou Tai Lake Santeh have airport shuttle service?

No, the Novotel Suzhou Tai Lake Santeh doesn't have airport shuttle service.

Can I park at Novotel Suzhou Tai Lake Santeh?

Yes, Novotel Suzhou Tai Lake Santeh could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Novotel Suzhou Tai Lake Santeh.

About This Property

Nearest AirportWuxi Shuofang Airport
Distance to Airport44.71KM
Nearest Train StationSuzhou Railway Station
Distance to Train Station24.46KM
Nearest Subway StationHuadun
Distance to Subway Station4.61KM
Average Price FromQAR506
Hotel Star Rating5