Four Seasons Resort Jackson Hole

We visited with a large family group, and they made no effort to put us next to or near each other. We have two small children and we’re out on the second floor while their grandparents were on the seventh. The second floor feels like a dungeon, our window was right next to the street and somehow all of the natural light was obstructed by the trees but still allowed for people to clearly see us driving by. The suite we booked was not as pictured online and significantly smaller. We asked to be moved closer to the grandparents. They told us they had a room with two double bed with a view on the seventh floor. When we arrived at that room we found out the view was of the front entrance driveway. Also the bathtub doesn’t work. They only gave us $500 hotel credit even though the room we are in is a significant downgrade from what we booked (we are staying 4 nights total). Overall, not impressed with this experience. The rooms with a valley view seem like the only tolerable rooms for the prices they are charging. This does not feel like the luxury experience I’d expect from a four seasons.

Decent hotel with some flaws. Service is slow. They were clearly understaffed. We came during Thanksgiving week and everything was closed in the base camp. Some of the rooms have fake fireplaces that don’t give off heat. Basically a night light.

Two seniors tried to cancel a 6 night stay in April 2026 but was told reservations noncancellable for any reason and total cost of stay would be put on credit card.-$4300. Appealed to GM, saying taking two nights deposit or allowing change of dates would be reasonable but GM refused any accommodation. So shame on me for not reading the fine print. I am an experienced traveler and find the charging of the entire stay seven months out exceedingly uncommon, punitive and greedy. Don’t let this happen to you. Will save funds to pay off charge in April.

this is a very nice hotel. I love staying at The Four Seasons. It’s always what you’re expecting. Great service clean and nice rooms. The restaurant is excellent. Very impressed with the food. We are able to enjoy ourselves in this nice clean hotel.

We had a fantastic five-star stay at the Four Seasons for our anniversary. We stayed in a one bedroom suite that had a wonderful view of the valley. The suite was quite large with a comfortable and well appointed living and dining area (huge couch; dining table for four; mini bar; fireplace; bose speaker), two full baths, and a wonderfully quiet bedroom. We slept like babies in the Four Seasons bed which we were able to customize on the app to our levels of firmness and comfort. We greatly enjoyed the deep soaking tub with the Le Labo products (omg the hinoki smell is to die for!). We opted for in room dining all mornings and it was beautifully presented and so relaxing to eat in front of our fireplace. We felt that all of the small touches were never overlooked. Housekeeping noticed we had long phone cords and provided us little leather clips to help keep them neat, for example. In the Ascent Lounge we were playing cards and the staff brought over a notepad for us to keep score. Things like that showed they were observant. Everyone was friendly from check in to the Speakeasy (a must visit for adults!). I also visited the spa and my massage was well worth the price. I especially loved the steam room and cold plunge. So relaxing! Overall a fantastic, relaxing stay.

Was able to take my mom here for drinks on the deck on her first retirement trip. The bartender definitely meets the Forbes 5 Star standards. Thank you for an enjoyable summer evening in Teton Village. Will definitely come back when in town again.