Sugar Mill Hotel
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1 room, 2 adults, 0 children
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Sugar Mill Hotel
No. 2 of 4-Star Select Hotels in Tortola
Little Apple Bay, Tortola, British Virgin Islands
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Highlights
Delicious breakfast
Free parking
Lots to doAmenities
Spa
ParkingFree
Luggage storage
Library
Wi-Fi in public areasFree
Concierge service
English
Hair and beauty salon
All amenities
Property Description
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
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9.5/10
Cleanliness9.5
Amenities9.5
Location9.5
Service9.5
All 59 reviews
Surroundings
Airport: Terrance B. Lettsome Airport
(19.9 km)
Airport: Virgin Gorda Airport
(32.8 km)
Landmarks: Apple Bay
(1.0 km)
Landmarks: Callwood Rum Distillery
(2.0 km)
Landmarks: Cane Garden Bay
(2.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Studio
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Tiffany Prestige
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Guest Reviews
9.5/10
Amazing
59 reviews
- Cleanliness9.5
- Amenities9.5
- Location9.5
- Service9.5
Average for similar properties in Tortola
Review summary
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Room Amenities and Comfort: Rooms are described as clean and comfortable, with amenities like outdoor showers, stocked mini-fridges, and ocean-view balconies adding to the comfort. The serene surroundings and spacious accommodations provide a relaxing retreat for guests.
EricaVanB
April 5, 2025
Such a sweet, and comfortable spot. The place is small so you really get to know the owners and other guests. Spending time at the beach bar, the pool, restaurant, or just in our room, it was all very relaxing. The food was delicious and the menu has something for everyone. We were there a week and didn't eat the same thing twice. Would highly recommend the island tour with Rupert. He takes you to all the hidden spots. The massage with Margorie was fantastic. The staff is very friendly.
Richard S
April 1, 2025
Hotel is ideally set near Apple Bay, with stunning views across to Jost Van Dyke. Booked a 2 night stay to have a complete winddown and the hotel did not disappoint with the quality of the rooms and the exceptional quality of the restaurant. All staff make guests most welcome to make guests feel at ease. We shall return !
Guest User
August 29, 2025
We have been staying at this hotel for over 20 years. On a visit last week, we were shocked to see the charming Caribbean hotel we had grown to love turned into a commercial mess! The beautiful dining room has been "updated" to one with a rubber floor and luncheonette-like tables and chairs. The furniture now is bland and very unattractive. We wish we had our old Sugar Mill back!!!
Guest User
August 4, 2025
Outstanding in every way, location, view, great housekeeping, full English breakfast !! Quiet pool and private beach.
Guest User
August 1, 2025
The views = 5, the rooms = 5 and the grounds and the hotel are also fabulous. The food = 5 and service to match. You feel like you are in the Virgin Islands with an old school flair of years past. The first night here, we decided to eat at the beach bar. We sat with a wonderful view of the ocean and sunset. It’s in a perfect location of all things West End of Tortola.
Guest User
July 19, 2025
Sugar Mill Bliss. I couldn’t have been happier that my “travel creator,” Joyce Burnett recommended The Sugar Mill. I solely relied on her expertise & it was one of my top hotel stays in all my travels. We sat each morning on the lounge chairs on the balcony and sipped the delicious coffee (stocked in our room each day) overlooking the gardens & ocean (just that was blissful). The rooms were spotless, the outdoor shower with stone & garden was something I looked forward to each day. Having a fridge we could use was such a treat (stocked daily with waters & bubbly!). The pool was gorgeous & always clean. Every staff member on that property said hello to us and we felt like we belonged. Andrea & Rupert (the GM’s) were a large part of the reason for our great stay. They were available any time we had questions (for directions & recommendations). They greeted us at dinner and Rupert even sat down with us one evening as we were having a cocktail before dinner. Their food is some of the best we had and we visited nearly every island (and stayed on others). The restaurant (Sugar Mill) is intimate & beautiful as it sits along the water. Walking back to the room after dinner (and not having to drive) was dreamy. The Sugar Mill is a place of dreams.
Guest User
July 16, 2025
After a challenging day of travelling and navigating the windy roads of Tortola, my wife and I were warmly greeted with the bonus of "bubbles" upon our arrival. We were further impressed with the flower petals that greeted us on the bed in the breezy room with gorgeous view. Our hosts helped us immensely with hooking us up for a Day Sail, some Scuba Diving and dealing with a broken down rental car. The Sugar Mill Restaurant was amazing, we had most of our dinners there, as guests we had a standing reservation and breakfasts were at the beach front restaurant Tramonti next to the private beach. We will be returning!!!
Guest User
June 28, 2025
We had an excellent stay at the Sugar Mill Hotel. Beautiful rooms with ocean views and just the tranquility needed for a vacation. The manager Andrea was very hospitable and always up for a nice conversation. We would definitely recommend guests to go in for the all inclusive if you are just looking at quiet time at the hotel. Their meals are excellent at both the restaurants. We absolutely loved our stay at SugarMill and hope we can come back soon!
Services & Amenities
Most popular amenities
Spa
Parking
Free
Luggage storage
Library
Wi-Fi in public areas
Free
Spa
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Front desk services
Concierge service
Luggage storage
Languages spoken
English
Health & wellness
Spa
Hair and beauty salon
Activities
Beach towels
Beach umbrellas
Public areas
Smoking area
Garden
Library
Cleaning services
Clothes dryer
Business services
Wedding service
Accessibility
Handrails on stairs
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00
The property will provide check-in details after booking
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleA la carte
Opening hours[Mon - Sun] 08:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 12
Phone:+1284-3448612
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Frequently Asked Questions
What are the check-in and check-out times at Sugar Mill Hotel?
Check-in at Sugar Mill Hotel is 15:00-22:00, and the check-out time is until 12:00.What are the check-in and check-out times at Sugar Mill Hotel?
How much does it cost to stay at Sugar Mill Hotel?
Prices at Sugar Mill Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Sugar Mill Hotel?
How to get from the closest airport to Sugar Mill Hotel?
The closest airport is Terrance B. Lettsome Airport, and it is about 39 mins from hotel by car (19.9 km).How to get from the closest airport to Sugar Mill Hotel?
What is Sugar Mill Hotel cancellation policy ?
Typically, cancellations of Sugar Mill Hotel can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is Sugar Mill Hotel cancellation policy ?
Which popular attractions are close to Sugar Mill Hotel?
Sugar Mill Hotel nearby attractions include Apple Bay, 1.0 km from your search (straight-line distance).Which popular attractions are close to Sugar Mill Hotel?
Can I park at Sugar Mill Hotel?
Yes, Sugar Mill Hotel could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Sugar Mill Hotel.Can I park at Sugar Mill Hotel?
Where is Sugar Mill Hotel located?
The hotel address is Little Apple Bay.Where is Sugar Mill Hotel located?
About This Property
| Nearest Airport | Terrance B. Lettsome Airport |
|---|---|
| Distance to Airport | 19.86KM |
| Average Price From | EUR407 |
| Hotel Star Rating | 4 |