Alexander House Hotel & Utopia Spa
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Alexander House Hotel & Utopia Spa

No. 1 of Premium Hotels in West Sussex
East St, Turners Hill, West Sussex, RH10 4QD, United Kingdom
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Highlights
Free parking
Delicious breakfast
Lots to do
Ideal location
Pets welcome
Amenities
Golf course
Indoor swimming pool
Hiking
Sauna
Spa
Massage room
Gym
Private parkingFree
All amenities
Property Description
Located in East Grinstead, Alexander House And Utopia Spa is in the historical district, within a 5-minute drive of Tulley's Farm and Stone Farm Rocks. This luxury hotel is 13.4 mi (21.5 km) from Hever Castle and Gardens and 16.9 mi (27.2 km) from South Downs National Park.
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8.0/10
Very Good
Cleanliness8.0
Amenities7.9
Location8.0
Service8.0
All 76 reviews
Surroundings
Airport: London Gatwick Airport
(12.7 km)
Airport: London City Airport
(79.0 km)
Train: Kingscote Station
(2.3 km)
Train: East Grinstead
(5.0 km)
Landmarks: Turners Hill Park
(1.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

3

Superior Suite

Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Electric fan
Private toilet
Room Details
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4

Traditional Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Connecting rooms
Room Details
Check Availability
6

Luxury Super King Room

2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Connecting rooms
Room Details
Check Availability
2

Cosy Attic Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Electric fan
Private toilet
Room Details
Check Availability

Comfy King Room

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Bathtub or shower
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
8

Spa King Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Electric fan
Private toilet
Room Details
Check Availability
5

Cosy Double Room

1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Connecting rooms
Room Details
Check Availability
1

Single Room

1 Single bed
Free Wi-Fi
Non-smoking
Daily housekeeping
Blackout curtains
Bedding: Blanket or quilt
Towels
Room Details
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11

Junior Suite

1 Queen bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Electric fan
Private toilet
Room Details
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10

Comfy King Room

1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Connecting rooms
Room Details
Check Availability

Luxury Super King Room

1 Queen bed or 2 Single bed
Free Wi-Fi
Non-smoking
Daily housekeeping
Bathtub or shower
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
21

Garden Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Connecting rooms
Room Details
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Guest Reviews

8.0/10
Very Good
76 reviews
  • Cleanliness8.0
  • Amenities7.9
  • Location8.0
  • Service8.0
Average for similar properties in Turners Hill
Most Mentioned
Review summary
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Environment and Location: The hotel is situated in a stunning location with beautiful grounds, providing a serene environment. It is conveniently close to Gatwick Airport and easily accessible from London, making it ideal for travelers seeking both beauty and convenience.
f‍a‍l‍l‍i‍n‍g‍e‍v‍e‍*‍*‍*‍*
July 12, 2024
房間沒空調,通風不佳,夏天有些悶熱。提供的空調扇有些臟 晚餐難吃又貴
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t‍r‍e‍a‍c‍l‍e‍d‍a‍v‍i‍s
November 5, 2025
11 nights of being treated like a member of a huge family. From arrival into a luxurious fully accessible room, to our last evening. Nothing has been too much trouble. My dietary requirements were catered for. We even sampled room service..
6‍4‍d‍e‍b‍b‍i‍e‍e
August 11, 2025
Spent a night here for a special occasion on 10th August and stayed in a junior suite with a spa package. The whole experience was faultless. The hotel is gorgeous and the staff are amazing. I have seen reviews complaining about the restaurant but we found the food outstanding and the waiting staff could not have been better, especially Niamh. Everyone and everything was so perfect. I highly recommend this restaurant and spa!!
A‍n‍n‍i‍e‍ ‍C
June 16, 2025
Stopping by again today at our all-time favourite hotel for an excellent lunch and some book editing. Perfect sunny day for a treat, with the wonderful Bence looking after us in the bar with drinks, club sandwiches and delicious smoothies! We were so spoiled, we didn't want to leave. Happiest, loveliest home from home for your fur babies
N‍S‍H‍P
June 14, 2025
My husband and I stayed one night for our twentieth wedding anniversary. I think compared to other hotels I’d looked at it seemed good value. Friendly staff (especially our waiter at dinner, I can’t recall his name but he was from Hungary). We were given an upgraded room which was huge. The bathroom could have been a bit cleaner (bathtub). The food and drinks were very good quality. The grounds were gorgeous and we went for a long walk. The spa was quite crowded tbh. Didn’t have treatments but used hot tubs etc. I would return.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 14, 2025
Still here but so far very average. It’s got the feel of a ‘5 star’ hotel abroad when they don’t really know what the term means. Welcome was average when we arrived, she told us where our room was but other then that, not much more, as well playing a recording or getting ‘Alexa’ to answer any questions. The staff in the cocktail bar were pleasant and then we went for dinner. My son is 11 years old and he was deciding between the kids meal and the rump steak. He chose the rump steak and in my 50 years on this earth I have never seen a rump steak so small, he was still hungry after it at £45. When I mentioned it to the manager her words were ‘ if I was serving I would have told the guest that it is very small and advise them to choose something else, why were we not told this!, why have it on the menu! No interest in resolving the matter. We are fortunate that we have stayed in many 5 star hotels around the world and I just want to confirm this is a ‘4 star’ at a push. Let’s see what breakfast brings! It’s got that feeling of it’s near Gatwick airport, guests will be from abroad so only staying a day or 2 so if it’s average they don’t care. I certainly won’t be back. If the management could visit Gleneagles , Le Touserok in Mauritius or anything of that quality they would understand what 5 star is and decide if hospitality is for them!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 11, 2025
We have just had an exceptional 3 day break at Alexander House! We booked the Gate house for a special experience as we were celebrating (young) 60th birthday! So for the review: from the start I messaged the hotel to advise we had a special occasion, and they responded to say Hi we are here for whatever you need thank you Rebecca. Arriving on Friday at the gate house, which is a bit special two bedroom two bathrooms the main suite being very luxurious. We had a hamper of warm bread and jam, selection of fruits.delivered l! The fridge was stocked with milk juice and water plenty of.... That evening we spent in the spa (relaxation begins) where we were warmly welcomed by the team, who booked our treatments for the following day! Day 2 we had our breakfast hamper delivered, which was lovely because it meant we could eat when we wanted - headed off to the spa where we all had an amazing massage which we ALL really enjoyed! Fast forward, after relaxing country walk - we cooked up the delivery of food which was lovely Spent the evening chilling in the lovely gate house hot tub which was super. Sunday again we got a delivery of food but chose to go for a walk & eat later, after the most beautiful long walk we arrived back, and stopped by the bar for a lovely cocktail, the bar tender was very welcoming again spending Sunday evening in the spa - which has a good selection of areas sauna, steam hot tubs, pools ect Deciding we needed to check out the breakfast in main house which is absolutely beautiful, again we were warmly welcomed the food was lovely with good breakfast selection! Just checked out and feeling like we had an amazing chilled break... thank you to all the team for making things special we will be back
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 24, 2025
From start to finish, our stay at Alexander House was absolutely amazing. A special thank you to Malcolm for the incredibly warm welcome, it really set the tone for our stay. The spa was beautiful, and we thoroughly enjoyed a relaxing day there. Dinner was delicious, and our room was simply gorgeous, thank you so much for the lovely upgrade! The bed was unbelievably comfortable, like sleeping on a cloud, and the breakfast the next morning was exceptional. You can really taste the quality of the ingredients, the scrambled eggs were honestly the best I’ve ever had! We also had a wonderful massage in the morning, and Helen was absolutely amazing. We left feeling renewed, refreshed, and completely pampered. We’ll definitely be returning soon, and next time, it’ll be for more than just one night! Thank you, Alexander House, for an unforgettable experience, you truly did not disappoint.

Services & Amenities

Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Business services
Front desk services
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: 01:00–11:00

Front desk hours: 24/7

If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineContinental
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: £40.00 (approx. AU$80.81) per pet per night

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1607
  • Renovated: 2014
  • Number of Rooms: 58
Phone:+44-1342714914
Email:ahhotel@alexanderhotels.com
Located in East Grinstead, Alexander House And Utopia Spa is in the historical district, within a 5-minute drive of Tulley's Farm and Stone Farm Rocks. This luxury hotel is 13.4 mi (21.5 km) from Hever Castle and Gardens and 16.9 mi (27.2 km) from South Downs National Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and an outdoor tennis court. This Victorian hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite at AGs 3 Rosette Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in East Grinstead? This hotel has 495 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

Make yourself at home in one of the 58 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Alexander House Hotel & Utopia Spa?

Check-in at Alexander House Hotel & Utopia Spa is 15:00, and the check-out time is until 11:00.

Is there a pool at Alexander House Hotel & Utopia Spa?

Yes, Alexander House Hotel & Utopia Spa has a pool.

Is Alexander House Hotel & Utopia Spa pet friendly?

Yes, pets are allowed at Alexander House Hotel & Utopia Spa.

Does Alexander House Hotel & Utopia Spa serve breakfast?

Yes, Alexander House Hotel & Utopia Spa serves highly-rated breakfast. Breakfast option(s): Continental.

How much does it cost to stay at Alexander House Hotel & Utopia Spa?

Prices at Alexander House Hotel & Utopia Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Alexander House Hotel & Utopia Spa?

The closest airport is London Gatwick Airport, and it is about 19 mins from hotel by car (12.7 km).

What is Alexander House Hotel & Utopia Spa cancellation policy ?

Typically, cancellations of Alexander House Hotel & Utopia Spa can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

Which popular attractions are close to Alexander House Hotel & Utopia Spa?

Alexander House Hotel & Utopia Spa nearby attractions include Turners Hill Park, 1.0 km from your search (straight-line distance).

Can I park at Alexander House Hotel & Utopia Spa?

Yes, Alexander House Hotel & Utopia Spa could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact Alexander House Hotel & Utopia Spa.

Where is Alexander House Hotel & Utopia Spa located?

The hotel address is East St.

About This Property

Nearest AirportLondon Gatwick Airport
Distance to Airport16.33KM
Nearest Train StationKingscote Station
Distance to Train Station2.35KM
Average Price FromAUD799
Hotel Star Rating5