The Ben, Autograph Collection
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1 room, 2 adults, 0 children
All properties in West Palm Beach
The Ben, Autograph Collection
No. 4 of Instagrammable Hotels in Florida
251 N Narcissus Ave, West Palm Beach, Florida, 33401, United States
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Highlights
Lots to do
Ideal location
Delicious breakfast
Pets welcomeAmenities
Golf course
Outdoor swimming pool
Gym
Public parking
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55" Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 17,000 sq ft of event space.
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9.0/10
Satisfied Very good
All 101 reviews
Surroundings
Airport: Palm Beach International Airport
(7.3 km)
Airport: Boca Raton Airport
(42.7 km)
Train: West Palm Beach Amtrak Station
(1.4 km)
Train: Mangonia Park Station (Tri Rail)
(7.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Room, 2 Queen Beds, Non Smoking, View
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
King Room-Hearing Accessible-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Vibration alarm pillow
Check Availability
7
Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
7
2 Queen Beds, Mobility Accessible Room, Roll-in Shower, Non-Smoking
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
10
King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
2 Queen Beds, Hearing Accessible Room, Non-Smoking
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
11
King Room With Tub-Mobility Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
7
Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
18
Junior Suite, 1 King Bed, Non Smoking, View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
City View, Guest Room, 1 King, City View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Check Availability
9
King Room Mobility/Hearing Accessible With Tub-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
10
Room, 1 King Bed, Non Smoking (Interior)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
13
Room, 1 King Bed, Non Smoking, View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
11
City View, Guest Room, 2 Queen, City View
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Check Availability
11
Room, 2 Queen Beds, Non Smoking (Interior)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
101 reviews
- Cleanliness9.0
- Amenities9.0
- Location9.0
- Service9.0
Average for similar properties in West Palm Beach
Review summary
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Location: The hotel is centrally situated, offering convenient access to nearby attractions such as the marina and promenade. Its proximity to restaurants and local amenities within walking distance is frequently praised by guests.
M271059****
February 11, 2025
滿意 很好好
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layla q
September 12, 2025
I had the pleasure of experiencing truly outstanding service from the bellman Kevin B and Fabrizuo at The Ben Hotel. From the moment I arrived, he greeted me with a warm smile and genuine hospitality that immediately set the tone for my visit. He went above and beyond in every way offering assistance before I could even ask, handling everything with professionalism, and making me feel like a truly valued guest. What stood out most was his attentiveness and care. He wasn’t just doing a job; he was creating an experience. The Ben Hotel is already beautiful, but having someone like him and others on the team takes the entire guest experience to another level. It’s rare to come across someone who blends professionalism, kindness, and efficiency so perfectly. He made my visit memorable, and I’ll definitely return knowing the service here is in such good hands, the icing on the cake he took the best video and pictures of me!
Tammie C
June 18, 2025
We stayed at The Ben Autograph Hotel. Loved the room. Staff was fantastic from valet, front desk to the restaurant. Had lunch on the rooftop day 1 which was delicious as well as the drinks. We had breakfast there and the hostess Ruth was just lovely, very friendly. Food was delicious and the service from our server Juan was great. We had breakfast there 2 days and on day 2 Juan knew how we liked our coffee and no meat for the eggs Benedict, lol. Would definitely go again. Great food and staff.
Sam S
June 27, 2025
Julia has been very attentive with us, not just checking in, but throughout our stay. Little touches like the umbrellas when it rained was an especially nice touch.
Alondra S
June 26, 2025
I had the Check In Experience of my Dreams! I’m really big on good customer service. Derrick was Amazing!! He made us feel like family and was very informative answering questions before we could even ask! I even extended my stay by one night because I was so blown away. The Best Experience I’ve had at a Hotel in a Very Long time. The rooms are decorated nicely with a FULLY stocked bar and Mini Fridge. The water view from our balcony was amazing! The views from the Rooftop are SPECTACULAR overlooking all of the Yachts. Overall the vibe of the hotel is very cool.. it feels like “the place to be”. Oh and let me not forget the Complimentary Welcome Drink that you get while Checking in. This will be our new go to hotel when I come to Florida.
Drew R
June 25, 2025
The Ben is one of my favorite Marriott hotels. Derrick at the front desk was great with my visit, going out of his way to provide excellent customer service.
Numerical A
June 14, 2025
Beautiful hotel. Highly recommended. Derek at the front desk was amazing. View was the best. Will deff be back soooonnn
Guest User
October 30, 2025
My family stay in this hotel all the time the service very nice very special people also we have breakfast at proper grit Our server Juan nice and great job always remember our name Ruth the hostess is amazing lady Thank you for the service
Services & Amenities
Most popular amenities
Golf course
Off-site
Outdoor swimming pool
Gym
Public parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Heated pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$57.00 (approx. QAR 207.77) Daily. Reservation not needed.
Public parking
Additional charge
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Languages spoken
English
Food & drink
Halal meals provided
Off-site
Bar
Alcohol-free rooms (on request)
Lobby bar
Room service
Health & wellness
Golf course
Off-site
Gym
Public areas
No smoking in public areas
Garden
ATM
Elevator
Cleaning services
Dry cleaning
Additional charge
Facilities for children
Children's meals available
Business services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Assistive listening devices
Braille signs
Pool hoist available
Handrails on stairs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Self check-in: Contact the property for the access code
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Opening hours [Sat - Sun] 07:00-13:00 Open
[Mon - Fri] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2020
- Number of Rooms: 140
Phone:+1-561-6554001
Email:au-westpalmbeach@concordhotels.com
Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55" Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 17,000 sq ft of event space.
Frequently Asked Questions
What are the check-in and check-out times at The Ben, Autograph Collection?
Check-in at The Ben, Autograph Collection is 16:00, and the check-out time is until 11:00.What are the check-in and check-out times at The Ben, Autograph Collection?
Is there a pool at The Ben, Autograph Collection?
Yes, The Ben, Autograph Collection has a pool.Is there a pool at The Ben, Autograph Collection?
Is The Ben, Autograph Collection pet friendly?
Yes, pets are allowed at The Ben, Autograph Collection.Is The Ben, Autograph Collection pet friendly?
How much does it cost to stay at The Ben, Autograph Collection?
Prices at The Ben, Autograph Collection are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at The Ben, Autograph Collection?
How to get from the closest airport to The Ben, Autograph Collection?
The closest airport is Palm Beach International Airport, and it is about 13 mins from hotel by car (7.3 km).How to get from the closest airport to The Ben, Autograph Collection?
What is The Ben, Autograph Collection cancellation policy ?
Typically, cancellations of The Ben, Autograph Collection can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.What is The Ben, Autograph Collection cancellation policy ?
Which popular attractions are close to The Ben, Autograph Collection?
The Ben, Autograph Collection nearby attractions include Nancy M. Graham Centennial Square, 190m from your search (straight-line distance).Which popular attractions are close to The Ben, Autograph Collection?
Does The Ben, Autograph Collection have airport shuttle service?
No, the The Ben, Autograph Collection doesn't have airport shuttle service.Does The Ben, Autograph Collection have airport shuttle service?
Can I park at The Ben, Autograph Collection?
Yes, The Ben, Autograph Collection could offer free parking, a parking garage, or paid private parking on-site for guests. For specific charge information, please see the amenities details above or contact The Ben, Autograph Collection.Can I park at The Ben, Autograph Collection?
Where is The Ben, Autograph Collection located?
The hotel address is 251 N Narcissus Ave.Where is The Ben, Autograph Collection located?
About This Property
| Nearest Airport | Palm Beach International Airport |
|---|---|
| Distance to Airport | 7.31KM |
| Nearest Train Station | West Palm Beach Amtrak Station |
| Distance to Train Station | 1.37KM |
| Average Price From | QAR3475 |
| Hotel Star Rating | 4 |