Small Luxury Hotel of the World - DasPosthotel

There is a lot to like about this hotel, but some improvements could be made. The hotel is part of the Small Luxury Hotels of the World collection, but a few aspects didn’t feel luxurious. On the positive side, we had great service from most of the staff. Our luggage was taken to our room and our car parked for us while we had a welcome drink. There were however a couple of occasions where staff acted like we were a nuisance, despite it being nearly empty. It didn’t always feel warm and friendly, and sometimes it felt like they weren’t used to seeing two men on holiday together. Our room was spacious and we were grateful for an upgrade to a pool view. The bed was comfortable, but we struggled to sleep as the room was far too warm all through the night, even with the fan that we had to request. Apparently the hotel is working on installing air con, but to not have it did not feel like luxury to us. I had to sleep with only the sheet for the duvet and even then I was too warm. There is some kitchen equipment but no coffee available. We were told that we could order what we wanted, but sometimes you want to wake up and enjoy a coffee on the balcony without having to call someone. We were sent information about cuisine, but only one restaurant option was open to us because the sister hotel was closed. This ruled out the fine dining option that we wanted for our honeymoon. We were not told about this before we arrived. It also meant that we struggled to get a spa treatment at a time that suited us. I don’t know how they were so full; we saw less than 10 other guests the entire time. This was a major disappointment as only one of us could get a facial. The food was tasty. Breakfast had a good number of options and a hot choice. We had dinner one night and it was delicious. We enjoyed our drinks too, but wine was overpriced and there was no English menu. The spa area is clean and well-equipped. We enjoyed that a lot. The gym was small and basic though. The pool area is lovely but it does not get a lot of sun and it is overlooked by apartments. Overall we had a pleasant stay but we booked this hotel expecting luxury and instead received something more basic. We have experienced better elsewhere and most likely wouldn’t return.

The finest hotel experience I have ever had in my life. The guests are treated like royalty, the rooms are beyond beautiful and the amenities beyond belief. Well worth the cost of the room and I recommend this hotel highly.

Just got back from a week's stay at this wonderful hotel in the picturesque village of Zell. From the moment I walked through the door and was greeted by Lea on reception, to the day I left, I loved staying here. It's very near to the ski bus stop which is then just a few minutes ride away from the lovely Zillertal Arena ski area, but also near enough to the local train to get to the other ski areas in the valley. All the staff were great and attentive. I took advantage of the two days of ski guiding with Johannes, a fantastic guide who helped me achieve two of my goals - to ski the glacier area at Hintertux and to do the complete Arena circuit from Zell to Krimml and back. The spa area and pool are exceptional and a great way to relax and recover after a day of skiing. I would highly recommend and can see myself returning many times in the future.

Our ski vacation at Posthotel was an unforgettable experience! As one of the few 5-star hotels in Austria, the property excels with exceptional service—from the warm reception to the restaurant that impresses with its excellent price-performance ratio and outstanding quality. As a passionate foodie who frequently dines at renowned fine dining establishments worldwide, I can confidently say that the culinary offerings here are truly remarkable. The extensive wine list leaves nothing to be desired. Additionally, the complimentary parking and spacious, freely accessible parking garage add to the convenience. The hotel's immediate proximity to the Zillertal Arena makes it the ideal base for a perfect ski vacation. A flawless experience that truly stands out!

Spent 2 nights here in June with a family of three and really enjoyed our stay and the town of Zell am Ziller. First of all, we wish we had more time. This town is in a very pretty valley setting and wished we would have had more time to explore the area and hike. The property was great amd located right in the middle of the small town. The staff were helpful and friendly. Food at the property was good (and the restaurant is open unlike other places while we were there). Finally, the room we had was amazing. It was one of the larger apartment-like rooms on the top floor. Perfect for 3 or 4 people. They also had a sister property just down the road that we didn’t stay at, but looked nice as well.

Spent 6 wonderful nights here in March 2024 Beautifully appointed and luxurious hotel Stayed in one of the Sky loft suites Fabulous suite Really comfortable bed Food excellent both for breakfasts and dinners Very suitable for a romantic couples trip Staff were really professional and helpful Paulo the physio /masseur was absolutely excellent Balint our bartender and Calvin and Jennifer at reception were so friendly and obliging We look forward to a return trip